Open to opportunities

moyinoluwa ojo

@moyinoluwaojo1

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Customer support professional focused on multi-channel, on-brand client experiences.

Zimbabwe

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What I'm looking for

I’m looking to support a phone case brand’s social media and order-support channels—responding quickly and warmly, keeping communication on-brand, and managing inquiries independently with clear follow-up.

I’m a warm, detail-oriented customer support professional with a B.Sc. in Computer Science and hands-on experience managing client communication across digital and social touchpoints. I respond promptly, maintain a consistent, on-brand tone, and ensure a seamless experience from first inquiry through order follow-up—especially in multi-channel settings.

In my recent role as a Public Relations Officer, I served as the first point of contact for public inquiries, coordinated internal and external communications, and supported community/public engagement initiatives with clear, timely updates. Previously, as a Personal Assistant, I handled email communication and customer interactions, coordinated stakeholders, managed calendars and schedules, and kept accurate records—skills I’m ready to bring to a Customer Support Representative role supporting a phone case brand’s social media and order-support channels.

Experience

Work history, roles, and key accomplishments

Public Relations Officer

Federal Ministry of Works

Jan 2025 - Mar 2026 (1 year 2 months)

Served as the first point of contact for public inquiries, responding promptly with a professional, approachable tone. Coordinated internal and external communications, supported public engagement initiatives, organized outreach and stakeholder engagements, and prepared reports and communication materials while maintaining organized administrative records.

Public Relations Public Inquiries Internal Communications Stakeholder Management Community Engagement Report Writing

Personal Assistant

Dexterous Events

Jan 2021 - Jan 2023 (2 years)

Handled email communication and direct customer interactions, resolving questions and requests with a warm, professional approach. Coordinated vendors, sponsors, and stakeholders with commitment tracking and timely status updates, managed calendars and appointments, and maintained detailed records to support day-to-day administrative and logistical operations.

Email Communication Client Communication Customer Support Calendar Management Documentation Administrative Support

Education

Degrees, certifications, and relevant coursework

Federal University Oye Ekiti

Bachelor of Science, Computer Science

2019 - 2024

Grade: Second Class Honours

Earned a B.Sc. in Computer Science at Federal University Oye Ekiti, graduating with Second Class Honours. Completed undergraduate coursework over the 2019–2024 period.