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Matt Bishop

@mattbishop

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Strategic Account Manager with a talent for building relationships and driving revenue. Based in SF

United States

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What I'm looking for

In my next role, I am looking for the opportunity to continue to grow my skills and experience, and to have a real impact on the success of your customers. I am also interested in working in a collaborative environment where I can work with cross-functional teams to achieve common goals

Results-oriented Account Manager with a proven track record of exceeding quotas and growing client satisfaction. Increased revenue by 20% YoY through strategic account management, securing multiple six figure contracts. Adept at analyzing customer data and identifying new business opportunities, resulting in a 15% increase in client retention. Skilled at leading cross-functional teams to achieve company-wide objectives.

Experience

Work history, roles, and key accomplishments

SaaS Account Manager

NetBase Quid

Jul 2021 - Oct 2023 (2 years 3 months)

Managed a portfolio of 60 accounts with a total Annual Contract Value (ACV) of $2.8MM, achieving a 95% retention rate and driving growth through data-driven identification of upsell and cross-sell opportunities.

Account Management Customer Retention Cross Sell Upsell Data Analysis Customer Satisfaction Onboarding Client Engagement Strategic Planning

Sales Development Rep

SchoolStatus

Jun 2020 - Jul 2021 (1 year 1 month)

Improved sales efficiency by 20% through CRM strategies, developed targeted email campaigns, and executed cold calling campaigns to generate leads and acquire new customers.

Salesforce CRM Email Marketing Cold Calling Lead Generation Customer Acquisition