Magdalena Stefaniak

Improved IT systems, resulting in a 20% increase in operational efficiency through targeted analysis and implementation of improvements. Monitored and streamlined project timelines and resources, achieving 95% on-time delivery of IT solutions and boosting team productivity by 20%.

Conducted comprehensive industry research and competitive analysis, contributing to over 30+ high-impact IoT pitch decks, resulting in a 15% increase in client engagement rates. Created persuasive sales presentations aligned with client needs and value propositions, supporting the closing of deals worth 1.2M Euro+ across diverse markets.

Boosted international trade by 25% through marketing innovation; built 20+ global partnerships, increasing collaboration by 30%. Conducted in-depth analysis of market trends that boosted business profitability by 15% over one year and developed comprehensive documentation for 10 proprietary inventions, enhancing project clarity and team collaboration.

Delivered swift technical support via phone, email, and live chat in German and English, ensuring prompt resolution of 100% IT incidents. Managed ticketing in ServiceNow, boosting efficiency and collaboration; exceeded productivity and quality goals by 400% after the first month of work.

Persuaded customer success across DACH & CEE (200+ clients), increasing satisfaction by 25% and engagement by 23% via strategic Google/Facebook optimization and tailored communication initiatives. Boosted SEO by 25% on the SaaS platform for chain businesses, fully aligning outcomes with client goals set during startup and follow-up meetings.

Managed implementation of data workflows, migrated 10 key AI processes, and onboarded 9 specialists, enhancing operational efficiency by 30% and team productivity by 20%. Spearheaded data workflows for business continuity, improving extraction speed by 25% and overall performance by 20% through client-driven optimization.

Managed and analyzed customer and sales data, boosting revenue by 20% while managing 15+ key accounts across 5 strategic channels. Expanded sales by 40% YoY across EU, United States, Canada, Asia & Israel via strategic planning, boosting revenue by 30% within 12 months.

Developed automated WEEE classification, increasing daily processing capacity by 60% and reducing manual errors by 85%. Managed international tasks across sales and compliance, using advanced Excel to streamline operations and exceed monthly targets by 25%.

Completed a course focused on the fundamentals of Android application development. Gained practical skills in building and designing Android apps.

Pursued a Master's degree focusing on security and crisis management within the European context. Developed expertise in strategic responses to complex security challenges.

Completed a Bachelor's degree in Journalism, gaining skills in information gathering, analysis, and communication. Developed a strong foundation in media studies and reporting.

Studied Chemical and Physical Oceanography, focusing on the scientific principles governing marine environments. Gained knowledge in oceanographic processes and data analysis.