Open to opportunities

Tomasz Raczyński

@tomaszraczyski

Message

Experienced sales and business development manager specializing in enterprise accounts and strategic growth.

Poland

Message

What I'm looking for

I am seeking a senior sales or business development role where I can lead enterprise account growth, build strategic partnerships, and use CRM-driven insights to scale revenue while collaborating with cross-functional teams.

I am an experienced Sales and Business Development Manager with over 11 years of success opening and growing enterprise accounts, negotiating contracts, and developing territory and account plans that drive revenue. I have built strategic relationships with major customers and managed end-to-end sales motions, consistently using CRM and analytics to inform pipeline and performance.

I have worked across industries and markets — from specialized software and chromatography equipment to modern tech and food-delivery enterprise solutions — leading upsell efforts, onboarding large clients, and coordinating cross-functional teams to improve account outcomes. I bring strong negotiation, account management, and CRM/tool proficiency to deliver measurable growth and long-term partnerships.

Experience

Work history, roles, and key accomplishments

Current

Business Development Manager

Current

Uber Eats Polska

Mar 2023 - Present (2 years 7 months)

Owned end-to-end sales motion for Enterprise prospects across Uber Eats GR and Uber Direct, building strategic relationships with accounts (e.g., Booking.com, Glovo, Carrefour) and driving pipeline growth and contract negotiations to close deals.

Enterprise Sales Account Planning Negotiation SFDC Pipeline Management CRM Stakeholder Management Sales Strategy

Business Operations Manager

CrustLab Sp. z o.o.

Jul 2022 - Feb 2023 (7 months)

Built client relationships and negotiated with C-level buyers, developed account plans to achieve revenue targets, and managed KPIs and sales reporting to grow recurring and new-business revenue.

Account Management HubSpot Pipedrive KPIs Sales Enablement Upselling CRM

Senior Key Account Manager

Tutlo Sp. z o.o.

Aug 2018 - Jul 2022 (3 years 11 months)

Managed sales process for B2B clients in new-tech, acquired medium and large corporate clients (e.g., KGHM, Bauer Media), ran onboarding and tailored offers, and executed marketing-led lead management with CRM forecasting.

Key Account Management B2B Sales Onboarding HubSpot Lead Management Corporate Sales Sales Forecasting Negotiation

Front Of House Manager

The Recruitment Network

Jul 2017 - Jun 2018 (11 months)

Ensured operational efficiency of FOH team, assisted in FOH budget completion, coordinated events and outside providers, and achieved targeted revenue and cost-control performance.

Operations Management Budgeting Event Coordination Team Leadership Cost Control Vendor Management Performance Management

Sales Representative

Perlan Technologies Sp. z o.o.

Oct 2012 - Jan 2017 (4 years 3 months)

Managed sales of specialized chromatographic software and equipment across Europe, prepared tender documentation, delivered customer training, and provided after-sales service and upselling to enterprise clients.

Technical Sales Customer Training Business Development Field Sales CRM Market Expansion

Education

Degrees, certifications, and relevant coursework

Adam Mickiewicz University in Poznan

Master of Science, Environmental Chemistry

2018 - 2022

Activities and societies: Google Skills of Tomorrow program (8-week training in digital marketing), organizing workshops, conducting marketing campaigns, CRM reporting (Hubspot)

Master of Science in Environmental Chemistry with coursework including shaping and protection of terrestrial environments and management of the sales process for B2B clients.