Ясмина Калиева

@000345

Message

Experienced executive assistant with expertise in administration and sales management.

Poland

Message

What I'm looking for

Seeking a dynamic role that leverages my administrative expertise and sales acumen to drive operational efficiency and support strategic growth in a collaborative environment.

As a dedicated professional with a background in International Business Management, I have honed my skills in administration and sales through various roles. My experience as an Executive Assistant at Birlik LLP allowed me to enhance communication flows and improve operational efficiency by 15%. I successfully managed diverse administrative responsibilities and developed comprehensive reports that informed strategic decisions.

Previously, as a Sales Manager at Universal Safety, I oversaw the entire sales process, securing major contracts and improving scheduling efficiency by 30%. My ability to maintain accurate databases and manage logistics has been instrumental in reducing errors and ensuring productive meetings.

I hold a Bachelor's degree from the University of Information Technology and Management and have certifications in Data Entry Skills, Conflict Resolution, and Customer Service Fundamentals. I am fluent in Kazakh and Russian, with proficiency in English, Polish, and French, complemented by strong soft skills in communication and problem-solving.

Experience

Work history, roles, and key accomplishments

Executive Assistant

LLP Birlik

Jan 2023 - Jan 2024 (1 year)

Acted as the primary point of contact for internal and external stakeholders, enhancing communication flows and reducing response times by 25%. Developed comprehensive reports that tracked key performance indicators, providing insights that informed strategic decision-making and resulted in a 15% increase in operational efficiency.

Microsoft Office Suite CRM Project Management Communication Reporting Administrative Support Time Management Stakeholder Engagement

Sales Manager

Universal Safety

Feb 2022 - Feb 2023 (1 year)

Handled projects responsible for overseeing the entire sales process—from market analysis and prospecting to closing deals and post-sale customer support. Developed strong relationships with contractors and suppliers, securing major contracts and improving scheduling efficiency by 30%.

Sales Process Market Analysis Customer Support Relationship Management Contract Negotiation Time Management

Administrator

Crystal Spa

Apr 2020 - Oct 2021 (1 year 6 months)

Maintained and updated a database of client and supplier information, ensuring accuracy that facilitated smooth business operations and led to a 15% reduction in order processing errors. Managed logistics for team meetings, resulting in more productive discussions.

Database Management Logistics Coordination Meeting Management Communication Problem Solving Customer Service

Education

Degrees, certifications, and relevant coursework

University of Information Technology and Management

Bachelor's degree, International Business Management

2021 - 2025

Pursuing a Bachelor's degree in International Business Management, focusing on the principles of business operations, management strategies, and international market dynamics.