Open to opportunities

Linda Sekobane

@lindasekobane

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Collaborative Key Account Manager with proven business development success.

South Africa

Message

What I'm looking for

I seek a role that values collaboration and offers opportunities for growth.

I am a dedicated Key Account Manager with a strong track record in relationship building, negotiation, and business development. My experience spans over several years in various roles, where I have consistently exceeded sales targets and enhanced customer satisfaction. I thrive in dynamic environments and am adept at analyzing market trends to identify growth opportunities.

Throughout my career, I have successfully managed key accounts, developed customized proposals, and delivered impactful presentations to clients. My analytical skills enable me to assess performance metrics and strategize effectively for future growth. I am passionate about fostering strong client relationships and collaborating with cross-functional teams to drive business success.

Experience

Work history, roles, and key accomplishments

Sales Support Specialist

Signify Commercial SA

Mar 2023 - Feb 2024 (11 months)

Enhanced customer satisfaction by resolving inquiries and issues related to products and services. Managed customer accounts and developed relationships with key accounts while improving order processing efficiency through CRM.

Customer Service CRM Account Management Sales Reporting Communication Skills

Key Account Manager

Signify Commercial SA

Feb 2023 - Feb 2024 (1 year)

Managed key accounts by conducting regular reviews, analyzing sales data, and strategizing growth opportunities. Strengthened client relationships through effective communication and problem-solving, while delivering tailored presentations and proposals.

Key Account Management Client Communication Business Development Sales Forecasting Problem Solving Analytical Thinking

Project Sales Coordinator

Brightgreen

Dec 2021 - Mar 2022 (3 months)

Monitored industry trends and implemented strategic sales plans to increase revenue. Developed strong client relationships and tailored proposals to meet specific client needs.

Sales Strategy Market Analysis Project Management Communication Skills Team Collaboration

Business Development Executive

Energy LED

May 2021 - Mar 2022 (10 months)

Built strong client relationships and identified business challenges for proactive resolution. Developed customized solutions and negotiated contracts to enhance customer satisfaction and drive repeat business.

Business Development Relationship Development Negotiation Customer Service Market Analysis Communication Skills

Technical Sales Manager

LED Lighting SA

Mar 2020 - Apr 2021 (1 year 1 month)

Provided technical expertise to improve systems and processes. Developed product market strategies and maintained client relationships to drive sales and productivity.

Technical Sales Marketing Strategy Client Relationship Management Product Knowledge Communication Skills Team Collaboration

Customer Experience Officer

IConnect Telecoms

Mar 2018 - Feb 2020 (1 year 11 months)

Enhanced customer satisfaction by addressing concerns and implementing process improvements. Collaborated with teams to resolve complex issues and advocated for customer needs.

Customer Experience Management Team Collaboration Communication Skills Process Improvement Customer Feedback Analysis Training Development Conflict Resolution

Technical Coordinator

IConnect Telecoms

Mar 2018 - Feb 2020 (1 year 11 months)

Managed technical resources and championed change management initiatives. Collaborated with cross-functional teams to enhance technology solutions and improve productivity.

Technical Management Change Management Resource Management Communication Skills Team Collaboration Documentation Management Project Management

Service Consultant

Samsung Electronics

Aug 2014 - Aug 2017 (3 years)

Analyzed customer feedback to implement improvements and managed client portfolios to ensure timely service delivery. Provided expert guidance and maintained strong client relationships.

Customer Service Client Relationship Management Feedback Communication Skills Service Delivery Team Collaboration

Sales Consultant

Decorland

Sep 2010 - May 2014 (3 years 8 months)

Increased sales through personalized service and maintained a clean store environment. Developed strong client relationships and managed inventory levels effectively.