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@adelkilian
Growth-focused professional with extensive experience in sales management.
I am a growth-focused professional with extensive experience in managing key accounts and optimizing sales and revenue within high-growth organizations. My proven ability to analyze market trends allows me to align core business, revenue, and growth goals to achieve sales targets effectively. I excel in securing new business opportunities and leading cross-functional teams to create exceptional customer experiences.
Throughout my career, I have demonstrated exceptional leadership and analytical skills, maintaining strong relationships with individuals at all levels based on service quality and integrity. My experience includes leading sales teams, developing sales strategies, and implementing processes that maximize lead conversion and booking rates. I am committed to delivering excellent customer service and fostering long-term client relationships that drive profitability.
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Work history, roles, and key accomplishments
Dental Departures
Sep 2023 - Present (2 years 2 months)
Leads and motivates the sales team to exceed targets and KPIs. Develops and implements sales strategies to maximize lead conversion and booking rates while ensuring excellent customer service. Monitors key sales metrics and collaborates cross-functionally to achieve company objectives.
Dental Departures
Jan 2024 - Mar 2024 (2 months)
Converts leads into dental and medical bookings while coordinating appointments between providers and patients. Tracks sales funnel and proactively addresses customer concerns to ensure satisfaction and achieve sales targets.
JB Knowledge
Jan 2023 - Jan 2024 (1 year)
Builds and maintains client relationships, develops proposals, and identifies new markets. Plans marketing initiatives to generate leads and ensures ongoing client satisfaction through tailored solutions.
Europcar South Africa
Jan 2021 - Dec 2022 (1 year 11 months)
Achieves sales targets and manages customer accounts. Develops strategic relationships with key decision-makers and ensures customer needs are met while maximizing profitability.
The Design Studio
Apr 2020 - Dec 2020 (8 months)
Maintains client database and cultivates key relationships. Prospects for new business and consistently achieves monthly sales targets while monitoring market strategies.
NOSA Health & Safety
Jan 2016 - Dec 2019 (3 years 11 months)
Maintains client relationships and achieves sales targets. Prospects for new business and provides effective presentations to meet client needs.
Ce Mobility
Jan 2011 - Jan 2016 (5 years)
Supports administrative tasks related to sales and client relationships. Aids in seating assessments and builds long-lasting relationships with clients.
JTI - Japan Tobacco International
Jan 2005 - Jan 2011 (6 years)
Expands customer base and develops strategies for business growth. Cultivates relationships with customers and manages operations within the retail trade.
Degrees, certifications, and relevant coursework
Certification in Microsoft Office, Information Technology
1998 - 1998
Completed training in Microsoft Windows, Excel, Outlook, and PowerPoint, enhancing technical skills for business applications.
Matric
1993 - 1997
Completed Matric with a focus on foundational education that prepared for further studies and professional development.
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