Open to opportunities

Kruger Ulises Andrade del Rivero

@krugerulisesandraded

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Sales Manager and business consultant driving revenue growth through CRM-led sales systems.

Mexico

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What I'm looking for

I’m looking to lead revenue-focused sales teams, build scalable CRM-driven processes, and grow key accounts using KPI-driven performance management in a coaching-based, results-oriented environment.

I’m a results-driven Sales Manager and business consultant with 15+ years of experience building sales departments, leading business development, and managing client relationships across commercial, Oil & Gas, and industrial sectors. I’ve grown a customer base by 37% and improved client retention by 25% by implementing CRM strategy and sales processes, and by coaching teams to hit measurable targets.

I build scalable go-to-market structures from the ground up—designing workflows, SOPs, training materials, and proposal/deal processes—then optimize performance through KPI analysis. I bring practical CRM execution across HubSpot, Zendesk, Monday, and Salesforce, and I support growth with multichannel marketing using Canva and Brevo.

Experience

Work history, roles, and key accomplishments

Sales Manager

Omni MLS Mexico

Feb 2025 - Jul 2026 (1 year 5 months)

Built and led the sales department from scratch, designing scalable sales workflows, engagement processes, and commercial materials. Managed sales performance with Monday CRM, implemented SOPs and training, and launched multichannel marketing campaigns to grow the customer base and improve retention.

Sales Process Design SOP Development Sales Training Monday CRM KPI Analysis Lead Generation Upselling Multi channel Marketing Email Marketing Brevo WhatsApp Outreach Canva Partnerships Webinars Customer Retention

Virtual Assistant

True Work Logistics

Jun 2024 - Jan 2025 (7 months)

Provided executive and administrative support to the CEO, including calendar management and meeting coordination. Maintained Salesforce data and created marketing materials and mass email/newsletter campaigns in support of client communications.

Calendar Management Administrative Support Salesforce Meeting Coordination Canva Marketing Materials

Independent Business Consultant

Oct 2021 - Jun 2024 (2 years 8 months)

Delivered sales management, business development, and client service consulting across multiple engagements, supporting lead development, onboarding workflows, and client retention.

Sales Management Business Development Client Consulting Client Development And Retention Lead Development Onboarding

Client Service Manager

Future First Criminal Law

Oct 2023 - Apr 2024 (6 months)

Managed inbound sales and lead development, supporting client onboarding while ensuring compliance with agreement and payment terms. Provided client support and retention through structured Zoom meetings and coordinated SOP/onboarding workflow reviews in Trello.

Inbound Sales Lead Development client support Compliance Zoom Onboarding Trello

Sales Manager (Project)

Más Vale Saber

Apr 2023 - Aug 2023 (4 months)

Built and managed a sales department from scratch, including processes, commercial strategy, and presentation materials. Implemented and administered HubSpot CRM and recruited, trained, and coached sales agents, along with developing SOPs and prospect databases.

Sales Department Setup Sales Process Design Commercial Strategy HubSpot Lead Follow Up Customer Relationship Management Sales Recruitment Sales Coaching Sales Training SOP Development Prospect Databases

Customer Service Agent

Telvista

Mar 2022 - Mar 2023 (1 year)

Handled customer interactions using WATSON and XVR systems, resolving complaints and service issues with follow-up. Supported AVIS and Budget projects for clients in the U.S. and Canada while managing high-volume daily calls.

Customer Service Customer Support Complaint Resolution Follow up

Sales Director / Key Account Manager

Dumax

Oct 2021 - Feb 2022 (4 months)

Led training and management of sales teams across multiple states, optimizing performance for a large advisor network. Directed CRM control in Zendesk and designed growth-focused business plans to drive KPI achievement with ongoing monitoring and administrative follow-up.