CSCarlos Saldaña
@giosaldana
B2B Account management professional driving client growth, retention, and international operations.
MexicoWhat I'm looking for
I am a B2B account management professional with 4+ years managing 30+ strategic accounts across international markets, consistently delivering high retention and measurable ROI. I specialize in consultative selling, account expansion, and building trusted advisor relationships with C-level stakeholders to manage portfolios exceeding $500K annually.
I leverage CRM and data tools (Salesforce, HubSpot, SQL, Excel) to forecast pipeline, improve account health, and coordinate cross-functional teams to deliver solutions. My track record includes a 98% client retention rate, 98.5% SLA compliance in international operations, and leading commercial transactions and negotiations across 7+ countries.
Experience
Work history, roles, and key accomplishments
ODB2B Account Manager
Office Depot
Jun 2023 - Present (2 years 7 months)
Manage a portfolio of 30+ B2B vendor accounts across the United States, achieving 98% retention and coordinating commercial transactions exceeding $500K annually through consultative selling and strategic negotiations with C-level stakeholders.
AMManaged B2B client relationships across 7+ Latin American countries, coordinating exports and commercial operations of $300K+ annually while achieving 98.5% SLA effectiveness and closing long-cycle international deals.
Operations Manager
Halcones Private Security
Jul 2018 - Jul 2021 (3 years)
Led business development and operations for security services, managing full sales cycle and client relationships that produced 90%+ retention and drove account expansion opportunities.
Education
Degrees, certifications, and relevant coursework
UPUniversidad Panamericana
Bachelor of Science, Administration and International Business
Bachelor of Science in Administration and International Business; graduated with highest GPA in cohort.
ULUniversité Claude Bernard Lyon 1
International Business
2020 - 2020
International exchange program at Université Claude Bernard in Lyon focused on international business coursework.
ISCL Language School
Language Diploma, Languages
2019 - 2019
Completed language diploma studies in English and French.
Tech stack
Software and tools used professionally
Availability
Location
MexicoAuthorized to work in
Salary expectations
Social media
Job categories
Skills
Interested in hiring Carlos?
You can contact Carlos and 90k+ other talented remote workers on Himalayas.
Message CarlosFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
