Looking for a job

Rivera García IVO ALEXIS

@ivoalexisriveragarcia

Message

I drive B2B technology sales, strategic accounts, and long-term customer growth.

Mexico

Message

What I'm looking for

I'm looking to grow B2B technology accounts and partnerships, own consultative sales processes, and help clients achieve measurable business objectives through solutions that fit their needs.

I'm driving B2B technology sales and account growth across AT&T Business and Tapchat, owning the full sales cycle from prospecting and discovery through negotiation, onboarding, and post-sale support. I use SPIN, Sandler, and MEDDIC to uncover client needs and recommend solutions aligned to budgets and business goals.

I've also managed agency partnerships at BIGO LIVE and supported users and service quality at Uber Technologies. Across these roles, I've built long-term client relationships, improved platform adoption and retention, and worked with Salesforce, HubSpot, and Zendesk.

Experience

Work history, roles, and key accomplishments

Current

Account Manager

Current

Tapchat

Sep 2025 - Present (1 year)

Identified and prospected agencies and partner platforms aligned with Tapchat's growth strategy. Managed the full B2B sales cycle and conducted regular business reviews to support partner growth and retention.

B2B Sales Prospecting Partnership Development Business Reviews Contract Negotiation Onboarding Account Growth Customer Retention

Current

Enterprise Solutions Consultant

Current

AT&T Business

Jul 2025 - Present (1 year 2 months)

Works with SMB clients across USA/CAN, identifying connectivity and tech gaps, and recommending tailored solutions. Manages the full sales process from first contact to closing and implementation.

SPIN Selling Sandler MEDDIC B2B Sales Consultative Selling Account Management Solution Selling

Family Account Manager

BIGO LIVE

Apr 2024 - Jul 2025 (1 year 3 months)

Worked with agency owners and managers to provide strategic guidance and identify growth opportunities. Led account management activities including business reviews, performance monitoring, and cross-functional collaboration.

Account Management Business Reviews Performance Monitoring Partner Support Cross Functional Collaboration Campaign Coordination Budget Management Incentive Programs

Customer Support Specialist

Uber Technologies

Dec 2021 - Apr 2024 (2 years 4 months)

Supported users across chat, email, and phone, resolving issues with a focus on customer experience. Involved in quality assurance, evaluating agent interactions, and running feedback sessions.

Customer Support Troubleshooting Quality Assurance Feedback Communication Skills