Joel Donovan
@joeldonovan
Senior Account Manager at Skin Analytics who protected an NHS partnership and managed a £4M+ territory for AI-powered dermatology triage.
United KingdomWhat I'm looking for
At Skin Analytics, I managed a £4M+ territory for an AI-powered dermatology triage service across NHS Trust partners. I negotiated an audit-based resolution that protected a live NHS partnership and the wider six-Trust relationship.
I also built a KPI dashboard and Strategic Partner Review framework for Trust and ICB stakeholders, and worked with clinical and governance teams to resolve a medicolegal liability query. I drove adoption of DERM v5 and led a patient equity audit using the Fitzpatrick scale.
At Echosens, I managed a £2.5M+ national territory across NHS and private-sector accounts, delivering 164% of annual target in 2024. Earlier, at Userzoom, I scaled a 10-rep SDR/BDR function across the UK and Madrid, delivering £15M in pipeline against an £8M target.
Experience
Work history, roles, and key accomplishments
Senior Account Manager
Skin Analytics
Jan 2026 - Aug 2026 (7 months)
Managed a £4M+ commercial territory for an AI-powered dermatology triage service, preventing loss of a live NHS partnership and building KPI dashboards. Drove DERM v5 adoption and led a patient equity audit.
Sales Manager – UK Region
Echosens
Sep 2020 - Dec 2025 (5 years 3 months)
Owned a £2.5M+ national territory, delivering full-cycle sales and exceeding targets. Built pipeline strategy, led technical presentations, and maintained forecasting via Salesforce CRM.
Sales Development Management Consultant
Private Financial Consultancy
Jan 2020 - Jun 2020 (5 months)
Designed onboarding and L&D programmes for a graduate SDR team and implemented sales enablement documentation.
Head of Sales Development EMEA
Userzoom
Jan 2019 - Oct 2019 (9 months)
Scaled a 10-rep SDR/BDR function across UK and Madrid, delivering £15M pipeline vs £8M target and improving SQL conversion from 48% to 72%.
Internal Sales Manager
AppLearn
Mar 2018 - Feb 2019 (11 months)
Led an inside sales team generating a £10M+ sales funnel, exceeding a £250K monthly opportunity target.
Client Engagement Specialist
AppLearn
May 2017 - Mar 2018 (10 months)
Managed client engagement and account support during a period of rapid company growth.
Deputy Manager
Toys R Us
Jul 2016 - May 2017 (10 months)
Supported store operations, team leadership and customer service delivery.
Education
Degrees, certifications, and relevant coursework
Bangor University
BA (Hons), Communication
Grade: 2:1
Earned a 2:1 BA (Hons) with a focus on communication, analytical thinking, and professional practice.
Availability
Location
United KingdomAuthorized to work in
Salary expectations
Social media
Job categories
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