Samantha Walton

I have over 10 years of experience growing and managing customer relationships in SaaS and technology environments, with a proven track record of delivering results.

Throughout my career, I've managed the full customer lifecycle—from prospecting and product demonstrations through to onboarding, renewals, and account growth. I've consistently exceeded targets, including growing international accounts by 20% month-on-month, expanding a single customer from one entity to sixteen, converting SME accounts into £100k+ opportunities, and turning a £50k inbound lead into a £2.2 million deal.

Just as importantly, I genuinely enjoy building strong relationships with my customers. I take a consultative, data-driven approach, work well with senior stakeholders, and focus on helping clients achieve their goals while driving long-term revenue growth and retention.

Whether working with colleagues or customers, I am highly relationship-focused. I believe that people buy from people, and strong, trusted relationships are at the heart of long-term business success. I take a genuine interest in understanding the people I work with, which allows me to build credibility, foster collaboration, and create lasting partnerships that deliver value for both the customer and the business.