Open to opportunities

Usam Khan

@usamkhan

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Senior Sales Account Manager driving revenue growth, partnerships, and high-performing teams across EMEA.

United Kingdom

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What I'm looking for

I seek a senior sales role where I can drive revenue growth, lead high-performing teams, win strategic contracts, and expand market presence across EMEA.

I am a results-driven Senior Sales Account Manager with 16 years' experience in customer relationship management, partnership development, and pipeline management across diverse markets.

At ISC2 I developed and executed enterprise sales strategies across EMEA, achieving 120% of quota, growing new business pipeline 70% in two years, and increasing market share by 20% while shortening sales cycles by 15%.

I have led regional and field teams at Vodafone, DSG, O2 and others—improving team productivity, raising NPS from 75% to over 90%, and delivering consistent regional sales uplifts through coaching, process improvements, and CRM integration.

I bring strong negotiation, bidding and contract management skills, experience selling to government, military and global corporations, and a proven record mentoring junior staff to boost performance and conversion rates.

Experience

Work history, roles, and key accomplishments

Current

Senior Account Sales Executive

Current

ISC2

Nov 2021 - Present (3 years 10 months)

Developed and executed enterprise sales strategy across EMEA, growing new-business pipeline and increasing revenue by 70% over two years while achieving 120% of quota and reducing sales cycle time by 15%.

Enterprise Sales Pipeline Management Salesforce Contract Negotiation Market Analysis Cross Functional Collaboration Sales Operations

Franchise Regional Manager

Vodafone UK

Jan 2018 - Dec 2021 (3 years 11 months)

Directed regional franchise operations, improving team productivity 20%, increasing customer retention 25% and raising NPS from 75% to over 90% while driving a 25% increase in regional sales.

Team Leadership Sales & Management Coaching Customer Retention NPS Recruitment

Account Manager

FastSigns

Dec 2014 - Dec 2015 (1 year)

Managed key client accounts and new business development, growing major accounts by 15% and securing contracts with global brands including Amazon and Warner Brothers.

Account Management Client Acquisition Proposal Development Market Analysis Team Coordination Networking Relationship Building

Know How Business Sales Leader

DSG International

Dec 2010 - Sep 2014 (3 years 9 months)

Built customer databases and sales programs to increase add-on and professional services revenue, met company sales targets and designed training programs that improved junior rep performance by 10%.

Sales Leadership Revenue Growth Needs Analysis Mentoring B2B Sales

B2B Account Manager

O2 Telefonica

Oct 2010 - Sep 2014 (3 years 11 months)

Consistently exceeded B2B sales targets, recognized as top regional seller for three years and drove a 20% increase in regional sales through targeted B2B strategies.

B2B Sales Client Solutions Sales Coaching Recruitment Relationship Management Sales Strategy

Field Team Leader

Aviva

Aug 2013 - Aug 2014 (1 year)

Led field team to surpass sales targets by 15% through coaching, role-play training and product knowledge initiatives while maintaining high customer service standards.

Field Leadership Sales Coaching Customer Service Training Performance Management Objection Handling Team Motivation

Administrative Accounts Assistant

FSPG Chartered Accountants

Feb 2008 - Jul 2013 (5 years 5 months)

Managed high-volume communications and invoice processing, maintained supplier accounts, reconciled balance sheets and supported month-end close activities to ensure accounting accuracy.

Accounts Payable Invoice Processing Data Entry Month End Close Supplier Management Financial administration

Senior Recruitment Consultant

Locum Meds

Jan 2016 - Present (9 years 8 months)

Led recruitment operations for healthcare roles, exceeded team KPIs at 107% and won multiple NHS trust contracts while achieving 95% client satisfaction through precise candidate matching.