Open to opportunities

jenalyn mapalo20

@jenalynmapalo20

Message

Motivated virtual assistant eager to grow and contribute.

Philippines

Message

What I'm looking for

I am looking for a role that allows me to grow my skills and contribute positively to the team.

I am a dedicated and motivated virtual assistant with a strong desire to gain invaluable work experience and enhance my skills in the industry. My commitment to hard work and my drive to learn enable me to succeed in various roles, making me a valuable asset to any team.

Throughout my professional journey, I have developed key competencies in customer service, CRM, and technical support. My experience includes working as a Lead Appointment Setter and Technical Support Representative, where I effectively identified potential leads and nurtured relationships with clients. I am quick to adapt to new tools and processes, ensuring smooth daily operations.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

HireHeroes

Jan 2025 - Present (10 months)

Gained invaluable work experience and grew skills in the virtual assistant industry. Succeeded in this role and made valuable contributions to the team.

Interpersonal Skills Seven Figure CRM Salesforce Retireflo Problem Solving Microsoft Teams Canva Google Calendar

Lead Appointment Setter

Lead Heroes

Mar 2024 - Present (1 year 8 months)

Effectively identified potential leads, nurtured relationships, and scheduled appointments with prospective clients. Quickly adapted to new tools, software, and processes within customer service.