Michelle Harvey Villote

Responsible for scheduling home inspection appointments for real estate agents, managing inspectors' calendars, and providing quotes for services. Engaged in outbound calling and email follow-ups to ensure effective communication with clients.

Assisted with data entry, record keeping, and general administrative tasks. Managed emails, scheduled appointments, and prepared reports and presentations while also supporting social media management.

Provided customer support for an Australian clothing line, tracking orders using CRMs and coordinating with warehouse staff. Responded to customer inquiries via email regarding their orders.

Handled lead generation, phone support, appointment setting, and chat support. Engaged in outbound calls for clients and donors, ensuring effective communication and follow-up.

Assisted customers with their property insurance policies, scheduled repairs for property damages, and provided updates on claims through email communication.

Supported members in checking their medicine coverage, ordered medicines, and verified prescriptions with healthcare professionals. Directed potential members to sales representatives.

Explained bills to customers, addressed DirecTV concerns, and provided basic troubleshooting instructions. Ensured customer satisfaction through effective communication.

Identified and resolved customer inquiries, handled technical issues, and maintained customer satisfaction through effective support and communication.

Completed a Bachelor in Mathematics and Science Education, focusing on the principles and methodologies of teaching mathematics and science effectively.

Pursued an Associates in Theology, gaining insights into theological studies and the application of biblical principles.