Alorica

Through groundbreaking technology, we are revolutionizing customer experiences at Alorica. Established in 1999 and headquartered in Irvine, California, Alorica is a leading global provider specializing in customer experience (CX) solutions. With a dedicated team of over 100,000 solutionists, technologists, and operators, we offer unparalleled service to major brands across diverse industries including financial services, healthcare, retail, and technology. Our extensive experience and innovative approach enable us to deliver digital customer experiences at scale, optimizing every client engagement with best-in-class processes and cutting-edge technology.

At Alorica, we understand that great CX results from the perfect integration of analytics, automation, and AI-enhanced expertise. Our services encompass everything from professional and managed services to customized customer care solutions, all tailored to meet the specific needs of our clients. We harness data-driven insights to continually enhance service delivery, maintain customer loyalty, and drive business efficiency. With over 25 years of industry-leading experience, we have developed a reputation for exceeding client expectations and championing long-term brand loyalty. Our commitment to innovation ensures that our clients stay ahead of market demands and consumer expectations, creating lasting impacts in their respective fields.