Alyssa Camacho

I am a dedicated customer service professional with extensive experience in enhancing customer satisfaction and building strong relationships. My journey in the customer service industry began at Alorica, where I implemented strategies that led to a 20% increase in positive feedback and repeat business. This role honed my ability to develop and maintain effective customer service policies, optimizing efficiency and effectiveness in a fast-paced environment.

Most recently, I worked as a Customer Service Representative for the FEMA project at TLC, where I established strong relationships with key clients and stakeholders. My commitment to delivering exceptional service and my analytical mindset have allowed me to interpret data effectively, identify trends, and make data-driven decisions that improve processes and outcomes. I am passionate about contributing to a team that values customer-centric approaches and strives for excellence.