JaMeelah Cooley

I am a dedicated customer service representative with over four years of experience in telephone customer service, sales, tech support, and customer care. My journey has equipped me with a strong foundation in major customer service software and conflict resolution, allowing me to handle various customer inquiries effectively. I pride myself on maintaining a positive attitude and a results-driven approach in every interaction.

Throughout my career, I have worked with reputable companies such as Verizon, Geico, and T-Mobile, where I honed my skills in managing customer relationships and resolving issues promptly. My ability to stay up to date with product knowledge and my commitment to continuous learning have enabled me to present products and services effectively, fostering strong relationships with clients. I am now eager to leverage my proven skills to fill a managerial role in a dynamic company.