Shenira Mcmeans

I am an experienced customer service representative with a strong drive to succeed and a passion for fostering customer loyalty. My background includes managing customer calls efficiently in fast-paced environments, where I have developed a calm demeanor and the ability to multitask effectively. I pride myself on my diplomatic communication skills, which allow me to resolve issues promptly and maintain meticulous records in company software.

Throughout my career, I have built strong relationships with customers, increasing the likelihood of repeat business. My experience includes consultative sales, customer retention, and troubleshooting technical issues, all while ensuring customer satisfaction. I am eager to expand my knowledge and contribute to a company's success, particularly in a role that values ethical practices and a detail-oriented approach.