Angel Flake

As a seasoned Customer Service Representative with over 6 years of experience, I have consistently demonstrated exceptional communication and leadership skills, adept at collaborating with remote teams to deliver superior support. With a proven ability to adapt and drive customer loyalty in fast-paced environments, I am committed to delivering outstanding customer experiences.

Throughout my career, I have honed my skills in problem-solving, objection-handling, and conflict de-escalation, ensuring timely and effective resolutions to complex customer issues. My expertise in CRM software, order management, and software navigation has enabled me to efficiently manage customer interactions and transactions.

I am a strong believer in the importance of empathy, flexibility, and active listening in customer service, and I am dedicated to continuously improving my skills to provide exceptional support to customers.