I seek a remote role leveraging clinical operations and bilingual customer service excellence; focused on workflow optimization and impactful outcomes.
Genesis Kuzhel
@genesiskuzhel
ECFMG-certified physician specializing in clinical operations, patient coordination, and bilingual health education.
What I'm looking for
I am an ECFMG-certified medical doctor with 7+ years optimizing clinical operations, patient coordination, and medical administration in high-volume settings. Bilingual in English and Spanish, I streamline EMR workflows (EPIC, Athena), lead prior authorization and appeals processes, and train clinical teams to improve throughput and reduce denials.
I create evidence-based bilingual health education and digital content, coach patients remotely on burnout recovery and metabolic health, and direct humanitarian health programs. My background includes program leadership, quality improvement reporting, and extensive experience with clinical documentation, medical analysis, and digital productivity tools.
Experience
Work history, roles, and key accomplishments
Health & Wellness Coach
The Road of Greatness
Jan 2023 - Present (3 years 1 month)
Create and manage bilingual, science-backed health education content and deliver personalized remote coaching focused on burnout recovery and metabolic health, driving audience engagement via newsletters and social media.
Program Coordinator
FUNDEFA & Accion Solidaria
Jan 2010 - Present (16 years 1 month)
Founded and directed NGO initiatives providing humanitarian health support, managed logistics and volunteer teams, and led HIV/AIDS advocacy including medication approval and patient assistance program compliance.
Clinical Chief & Operations Coordinator
Internal Medicine & Kidney Associates
Jan 2022 - Dec 2025 (3 years 11 months)
Oversaw daily operations for a high-volume clinic managing 22-24 patients/day, optimized workflows and EMR documentation in EPIC, and reduced claim denials through improved insurance coordination and prior authorization management.
Clinical Coordinator
Mount Sinai Medical Center Specialty Clinic
Jan 2020 - Feb 2022 (2 years 1 month)
Coordinated multi-specialty clinic operations handling 27-30 patients/day, managed EPIC and MUSE documentation and ECG processing, and produced quarterly QI reports to maintain safety and compliance.
Clinical Coordinator & Medical Assistant
Keys Med Health Spa
Jan 2019 - Jan 2020 (1 year)
Managed clinical inventory and rooming workflows for 20+ patients/day, and provided bilingual patient education on women’s health, prenatal care, and genetic testing support.
Education
Degrees, certifications, and relevant coursework
Educational Commission for Foreign Medical Graduates
ECFMG Certification, Medical Certification
ECFMG Certification issued in 2025, authorizing eligibility for U.S. graduate medical education and medical licensure pathways.
Universidad Central de Venezuela
Doctor of Medicine, Medicine
Activities and societies: Student Merit Award (2015, 2016, 2017); leadership in student organizations; participation in Model United Nations
Completed Doctor of Medicine (M.D.) at Universidad Central de Venezuela, graduating in 2018.
United States Medical Licensing Examination (USMLE)
USMLE Step 1 & Step 2 Pass, Medical Examinations
Passed USMLE Step 1 and Step 2 examinations, demonstrating required medical knowledge for U.S. licensure.
Occupational English Test (OET)
OET Pass, English for Healthcare
Achieved OET pass demonstrating professional-level English proficiency for healthcare professionals.
Solidaridad Sin Fronteras
Certified Medical Assistant, Clinical Support
Certified Medical Assistant through Solidaridad Sin Fronteras.
National Model United Nations (NMUN)
NMUN Participant & Award Recipient, International Relations / Model UN
2013 - 2013
Activities and societies: Outstanding Delegation Award; Best Delegate Committee for the Status of Women (CSW)
Participated in NMUN at UN Headquarters in New York and received Outstanding Delegation and Best Delegate (CSW) awards in 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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