Rocio Mayoral Torres

Manage clinical operations and EClinicalWorks administration, implementing best practices and clinician workflows while creating continuous education content to improve processes and integrations.

Delivered remote and onsite EClinicalWorks training for physicians, developed training content and improved clinical processes and workflows to enhance adoption and efficiency.

Managed patient contact and clinical records, updated EMRs and supported value-based care implementation to improve patient outcomes and documentation accuracy.

Led physician and medical staff training, onboarding, EMR and medical coding education, and conducted internal audits to support quality and value-based care initiatives.

Managed EMR documentation and outpatient medical coding (ICD-10-CM, E/M, CPT) to ensure accurate clinical records and billing compliance.

Provided neurology and family medicine care including chronic disease management and wound care for community patients, improving continuity of care.

Conducted electrophysiology and optogenetics research on hippocampal inhibition in a Down Syndrome mouse model, producing thesis results and experimental data.

Participated in the Strasbourg Pain Initiative using patch-clamp electrophysiology, optogenetics and calcium imaging to study neuronal mechanisms.

Supported papilloma virus research in immunology using PCR, qPCR, genotyping, western blot, immunohistochemistry and cell culture techniques.

Completed clinical rotations and practical medical training across hospital departments, supporting patient care and clinical procedures.

International certification in aesthetic medicine and cosmetology completed through CACE in partnership with Universidad de Buenos Aires.

Master thesis research in the Department of Biomedicine investigating interneuron contribution to hippocampal inhibition in a Down Syndrome mouse model using electrophysiology and optogenetics.

Joint Master in Neuroscience completed with a double diploma in collaboration with the University of Freiburg focusing on neuro-immunology.

Research internship with the Strasbourg Pain Initiative involving electrophysiology, optogenetics, and calcium imaging techniques.

Research assistant role in the Department of Immunology working on papilloma virus research with techniques including PCR, qPCR, Western blot, and cell culture.

Medical Doctor degree program completed, culminating in a professional license (n. 11015323).

Medical internship providing clinical rotations and practical hospital training.

Technical career in Informatics covering hardware and software maintenance, Office Suite management, and basic programming (Python/MATLAB).