ARAdzener Rhett
@adzenerrhett
Motivated healthcare professional with 15+ years of experience.
United StatesWhat I'm looking for
I am a dedicated healthcare professional with over 15 years of experience in medical administration, insurance verification, and patient support. My journey has led me to pursue a B.S. in Addiction Counseling Psychology, with aspirations of attending Physician Assistant school. I am passionate about behavioral health and addiction recovery, and I strive to improve patient access to care through my work.
Throughout my career, I have honed my skills in EMR systems, claims management, and remote patient coordination. My experience includes roles such as a Patient Scheduling Coordinator at Conifer Health Solutions, where I manage patient communications and coordinate with providers to ensure complete documentation. I have also worked as a Prior Authorizations Representative at City of Hope, where I processed authorizations and maintained HIPAA-compliant communication.
My commitment to excellence is reflected in my ability to conduct quality audits and support administrative processes related to insurance reviews. I am eager to leverage my clinical exposure and administrative expertise in a remote role that allows me to make a meaningful impact in the healthcare field.
Experience
Work history, roles, and key accomplishments
Patient Scheduling Coordinator
Conifer Health Solutions
Jun 2024 - Present (1 year)
Scheduled radiology appointments and managed patient communications, clarifying orders and coordinating with providers for complete documentation. Utilized CPT and ICD codes for accurate scheduling and billing.
Prior Authorizations Representative
City of Hope
Feb 2024 - May 2024 (3 months)
Processed prior authorizations and submitted medical records to insurance providers. Used Excel trackers for documentation and workflow management, maintaining HIPAA-compliant communication with patients and providers.
Documentation Specialist / Admin Assistant
Claimlogiq / Apixio
Nov 2021 - Mar 2024 (2 years 4 months)
Conducted QA audits on medical records and ensured data integrity in Epic, supporting administrative processes related to insurance reviews and patient documentation. Trained new hires and contributed to process improvement initiatives.
Medical Billing Coordinator
Recruiting Solutions
Apr 2021 - Nov 2021 (7 months)
Resolved denied claims, submitted appeals, and improved reimbursement timelines. Applied ICD-10 and CPT coding accurately across EMR systems, balancing patient accounts and ensuring compliance with billing guidelines.
Benefit Verification Specialist
TalentBridge
Oct 2020 - Mar 2021 (5 months)
Verified patient insurance coverage for various services, including behavioral health. Provided support to patients navigating benefit concerns and financial responsibility, maintaining strict HIPAA compliance.
Registered Medical Assistant
Greenville Health System / AFC Urgent Care
Jul 2014 - Sep 2018 (4 years 2 months)
Scheduled patients, assisted in clinical procedures, and documented medical histories. Filed pre-authorizations and supported patient education, maintaining medical records and providing compassionate, efficient care.
Allergy Specialist Manager
United Allergy Services
Nov 2013 - Aug 2014 (9 months)
Managed office operations, coordinated testing and authorizations. Educated patients on treatment plans and billing processes.
Living Support Specialist – Special Needs & Disabilities
Greenville County
Jun 2007 - Aug 2010 (3 years 2 months)
Supported clients with ADLs, care planning, and behavioral routines. Promoted independence and coordinated appointments and community integration.
Education
Degrees, certifications, and relevant coursework
Walden University
B.S., Addiction Counseling Psychology
Currently pursuing a Bachelor of Science in Addiction Counseling Psychology. This program is preparing me for Physician Assistant school, focusing on behavioral health and addiction recovery.
Trident Technical College
Diploma, Medical Billing and Coding
Completed a diploma program in Medical Billing and Coding. Gained expertise in claims management, insurance verification, and accurate application of ICD-10 and CPT codes.
ECPI College of Technology
A.A.S., Medical Assisting
Earned an Associate of Applied Science in Medical Assisting. Developed skills in patient intake, clinical procedures, and maintaining medical records.
Availability
Location
United StatesAuthorized to work in
Job categories
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