Frances Ramkaran
@francesramkaran
Technical Writer Who Makes Complex Systems Actually Make Sense
What I'm looking for
Here’s what I do: I take complicated tech—whether it’s cybersecurity protocols, HR platforms, or blockchain systems—and turn it into documentation people actually understand and use.
My background gives me an edge:
• Currently studying cybersecurity (so I get the security-first mindset)
• Former work in HRM and accounting (I understand business operations, not just code)
• Years creating technical content that works for both developers and everyday users
I specialize in:
• Security docs, compliance procedures, and risk frameworks
• HR/Payroll SaaS documentation and user guides
• FinTech and Web3 product documentation
• Developer docs that devs don’t hate reading
Remote-ready. Open to traditional or crypto compensation. Let’s make your documentation something your users actually appreciate.
Experience
Work history, roles, and key accomplishments
Project Manager
Modern Money Tech
Jan 2018 - Dec 2021 (3 years 11 months)
Led cross-functional remote teams and managed marketing and documentation for multiple ICO and cryptocurrency campaigns, delivering client-facing materials that clarified complex blockchain concepts and ensured consistent digital messaging.
Media Developer
Scriptus Publishing
Jan 2015 - Dec 2020 (5 years 11 months)
Produced technical documentation, training materials, and multimedia instructional content for SMB clients, and implemented style guides to ensure consistent documentation standards across projects.
Education
Degrees, certifications, and relevant coursework
Humber Polytechnic
Graduate Certificate, Cybersecurity and AI
2025 - 2026
Currently enrolled from 2025 to 2026
Algonquin College
Graduate Certificate, Human Resources Management
2025 - 2025
Grade: 3.69
Graduate with Honours
Algonquin College
Graduate Certificate, Technical Writing
2024 - 2024
Grade: 3.81
Graduate with Honours
Algonquin College
Advanced Diploma, Accounting
2022 - 2024
Grade: 3.6
Graduated with Honours
Tech stack
Software and tools used professionally
Blockchain
GitHub
Jupyter
Anaconda
Google Docs
Google Drive
iCloud
Adobe Photoshop
Adobe XD
Affinity Designer
Affinity Photo
Adobe InDesign
Microsoft Teams
Python
HTML5
CSS 3
Markdown
Wireshark
Remote Team
Microsoft Office 365
WordPress
Google Sheets
Microsoft Excel
Hubstaff
QuickBooks
Adobe Illustrator
Amazon Web Services (AWS)
Adobe After Effects
Adobe Dreamweaver
Writer
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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