Elizabeth Ivanecky
@elizabethivanecky
I am a senior technical writer optimizing documentation and content strategy for agile SaaS.
CanadaWhat I'm looking for
I am a senior technical writer with five years of experience delivering high-impact documentation across agile SaaS environments. I led content strategy for multiple products, drove global style guide adoption, and mentored junior writers to improve team productivity and retention.
I spearheaded major migrations and process improvements that reduced authoring and publishing time—leading a Word-to-FrameMaker migration, integrating AI tools into authoring workflows, and creating modular content-reuse systems. These initiatives improved search success, reduced support queries, and cut redundant authoring.
I partner closely with product managers and engineers to document complex features, prioritize discoverability, and standardize tone and version control across global teams. I seek roles where I can lead documentation strategy, mentor teams, and continue improving content quality and efficiency.
Experience
Work history, roles, and key accomplishments
Book Author
New Degree Press
Dec 2020 - Present (4 years 8 months)
Authored debut nonfiction book 'The Child in Us', selling over 2,000 copies and receiving features in HamiltonNews and The Silhouette. Wrote and edited a collection of stories focused on reconnecting with inner happiness.
AHLed content strategy for six products, delivering 97% of documentation on time and error-free and raising search success from 70% to 90%, which reduced support queries by 30%. Mentored three junior writers, cut onboarding from 3 weeks to 2 weeks, and integrated AI tools to reduce research time by 20%.
PGSenior Technical Writer
Prometheus Group
May 2021 - Nov 2022 (1 year 6 months)
Served as documentation lead across 20+ product releases for eight teams and led migration from Word to Adobe FrameMaker, reducing authoring time by 50%. Created a style guide and version control process to improve consistency and cut review time by 30% while standardizing processes across four global teams.
DSTechnical Writer
Dominion Voting Systems
Mar 2020 - May 2021 (1 year 2 months)
Produced 40+ technical documents annually for four complex software and hardware systems with 100% on-time delivery and achieved 95% content accuracy through SME collaboration and rigorous peer review. Documented top 30 customer issues, driving a 40% increase in self-service resolution.
Education
Degrees, certifications, and relevant coursework
CHCalifornia State University, Dominguez Hills
Certificate, Technical and Business Writing
2019 - 2020
Completed a Certificate in Technical and Business Writing focusing on technical communication and business writing practices from 2019 to 2020.
MUMcMaster University
Bachelor of Arts, French Studies
2017 - 2018
Completed coursework in French Studies as part of a Bachelor of Arts program from 2017 to 2018.
MUMcMaster University
Bachelor of Arts (Honours), English & Cultural Studies and History
2013 - 2017
Earned an Honours Bachelor of Arts in English & Cultural Studies and History from 2013 to 2017.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
Skills
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