Open to opportunities

Lindsey Hill

@lindseyhill

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Senior technical writer and content designer with 15 years of cross-industry experience.

Canada

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What I'm looking for

I seek roles creating high-quality product and regulatory documentation, leading content strategy, and improving UX with collaborative, process-driven teams.

I am a senior contract technical writer and content designer with 15 years' experience producing user manuals, training materials, SOPs, UI/UX content, and regulatory documentation across Oil & Gas, medical devices, aerospace, and software industries. I have led documentation programs, managed content workflows, and supported 19 successful software releases, multiple medical device registrations, and several integrated storage solutions launched to US and EU markets.

I collaborate with engineers, developers, product teams, and subject-matter experts to design and deliver clear, validated documentation, release notes, and training modules. I specialize in establishing standards and templates, performing QA and validation, and creating prototypes and UI/UX improvements to support product launches and continuous improvement.

Experience

Work history, roles, and key accomplishments

Current

Associate Director, Technology Communications

Current

MacEwan University

Apr 2020 - Present (5 years 9 months)

Created and maintained user manuals, training, medical device, and client-facing documentation; designed UI/UX improvements and produced mockups/prototypes to support software and product releases.

Technical Writing Design Prototyping Figma Documentation Design Software Testing

Current

Contract Technical Writer

Current

Ironside Communications

May 2016 - Present (9 years 8 months)

Develop and update user manuals, training materials, and web content for diverse industry clients; create and QA software documentation and engineering specifications to meet regulatory and standards requirements across North America.

Technical Writing SOPs Adobe FrameMaker Madcap Flare SharePoint

Technical Writer

Stantec Consulting Ltd.

Mar 2013 - Feb 2016 (2 years 11 months)

Established and managed oil and gas engineering documentation (standards, procedures, templates) for North American offices and produced internal/external marketing and project documentation.

Project Management SharePoint Technical Editing

Contract Technical Writer

Haemonetics Canada Ltd.

Sep 2010 - Feb 2013 (2 years 5 months)

Produced user guides, training, and administration documentation for blood supply chain software management solutions and supported CE product certifications and medical device registrations.

SOPs Adobe Acrobat

Education

Degrees, certifications, and relevant coursework

MacEwan University

Bachelor's Degree, Professional Writing

2007 - 2011

Completed an Applied Communications in Professional Writing program with a major in Technical Writing, focusing on technical and professional communication practices.