Open to opportunities

Firasath Syed

@firasathsyed

Message

I'm a revenue growth manager driving customer-focused marketing, operations and measurable results.

India

Message

What I'm looking for

I'm seeking a managerial role where I can drive revenue growth and customer satisfaction using data-driven marketing and operational leadership in a collaborative, growth-oriented company.

I bring over 14 years of experience across revenue growth management, customer service, marketing, and production management. I combine integrity, persistence and a competitive spirit to deliver results under tight timelines.

At StayOvr I led revenue growth initiatives by identifying opportunities, designing multi-channel promotions, and setting KPIs to measure success. I leveraged data analysis to optimize conversion rates and supported strategic pricing across customer segments to improve commercial performance.

In healthcare, I served as a Senior Customer Service Executive managing patient communications, appointment and surgery scheduling, chart preparation, invoice reconciliation, and customer outreach. I also managed facility teams to maintain hygiene and operational standards while ensuring empathetic, high-quality service.

Earlier, I directed marketing for a wellness center—targeting prospective members, overseeing sales materials and media outreach, and coordinating charity events. I began my career in production management, leading shop-floor quality control, personnel scheduling, and inventory management, which grounded my approach in operational discipline.

Experience

Work history, roles, and key accomplishments

Revenue Growth Manager

StayOvr Corporate Housing

Oct 2019 - Nov 2022 (3 years 1 month)

Led analysis and execution of growth strategies and multi-channel promotions, set and tracked KPIs, and optimized strategic pricing to improve conversion rates and commercial performance.

Revenue Management Pricing Strategy Data Analysis KPI Tracking Conversion Rate Optimization Cross Functional Collaboration Excel

Senior Customer Service Executive

Aster DM Health Care LLC

Feb 2015 - Feb 2019 (4 years)

Managed patient reception, appointment and surgery scheduling, multi-line calls, records and billing reconciliation, and oversaw facility management to ensure accurate operations and positive patient experience.

Appointment Management Records Management Multi Line Phone Systems Facility Management Customer Relations MS Office

Marketing Manager

Soul Beauty & Wellness Center LLP

Feb 2012 - Apr 2014 (2 years 2 months)

Developed and executed marketing and sales initiatives, managed media outreach and brand guidelines, and organized annual charity events to drive revenue and member acquisition.

Marketing Strategy Media Relations Brand Management Event Coordination Content Management Customer Satisfaction

Production Manager

Eagle Rubber Industries

Apr 2010 - Jan 2012 (1 year 9 months)

Managed shop floor personnel, quality control, inventory and attendance tracking, implementing processes to maintain production standards and timely re-ordering.