Shruthi jagadish

Led and mentored the sales team, set and monitored sales targets and KPIs, and managed CRM to drive sustainable revenue growth. Provided regular performance reports to senior management and conducted market research to refine product positioning.

Oversaw day-to-day operations and team performance, implemented structured processes for surgery coordination, and maintained operational tracking sheets to improve efficiency. Collaborated with management on revenue assessments and operational analysis.

Led daily team operations, converted assigned leads into qualified opportunities, and drove daily target achievement through coaching and performance monitoring. Maintained team MTD metrics and ensured process adherence.

Managed daily team operations, created a motivating work environment, briefed care coordinators on surgical workflows, and documented structured processes. Collaborated with management on post-emergency damage assessments and performance evaluations.

Managed outpatient and inpatient appointments and procedures, handled guest relations and duty rostering, maintained front-desk cash and monthly reports, and conducted patient follow-ups and counseling. Collected feedback and resolved patient queries to improve service.

Coordinated patient and consultant inquiries, handled OP/IP queries and complaints including VIP and irate customers, and oversaw daily team operations and feedback resolution. Maintained a positive patient experience through proactive communication.

Completed Master of Business Administration (HR) at Annamalai University from June 2017 to July 2019.

Completed Bachelor of Commerce at Bangalore University from March 2006 to July 2008.