Open to opportunities

HS Ng

@claireh

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Strategic SaaS partnerships leader driving partner-led revenue and platform adoption.

Singapore

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What I'm looking for

I seek a senior partner- or GTM-focused role where I can scale partner ecosystems, drive platform adoption, and use data-driven insights to grow enterprise ARR while collaborating cross-functionally in high-growth tech environments.

I am a Strategic SaaS Business Development and Channel Partnerships leader with 10+ years building and scaling go-to-market partner ecosystems across APAC, driving Tier 1 partner onboarding, multi-year commercial deals, and $1M+ account ARR growth. I deliver strong retention (95%+), high CSAT (92%+), and repeatable ROI through partner enablement, joint business plans, and insights-driven dashboards.

I have led enterprise SaaS rollouts, negotiated multi-year contracts, and launched BI dashboards reducing analysis time by 40%, while supporting cross-functional GTM execution across sales, marketing, product and engineering. I seek roles where I can scale partner ecosystems, optimise platform adoption, and lead data-informed commercial strategy for high-growth tech or fintech environments.

Experience

Work history, roles, and key accomplishments

Current

Business Development Manager

Current

Apple

Nov 2022 - Present (3 years 7 months)

Spearheaded partner onboarding and GTM alignment across SEA telco and retail partners, achieving average 206% quota attainment and 95%+ retention while launching internal SaaS platforms and ROI dashboards that cut analysis time by 40%.

Partner Enablement GTM Strategy Forecasting Tableau Snowflake Salesforce Stakeholder Management

Co-Founder

Smoov Lab Pte Ltd

Jan 2021 - Dec 2022 (1 year 11 months)

Launched a curated e-commerce brand for home-use beauty devices, leading product strategy, market research, and growth initiatives during COVID-19 stay-home trends.

entrepreneurship Product Strategy Market Research Go To Market Vendor Management Channel Partnerships

Interim CEO & COO

Origgin Ventures

Sep 2021 - Oct 2022 (1 year 1 month)

Led GTM, channel partnerships, and investor relations for deep-tech portfolio, driving 125% revenue attainment and raising $500K+ while delivering commercialization playbooks and 2x YoY revenue for startups.

GTM Strategy Channel Partnerships Fundraising Commercialization Investor Relations Salesforce HubSpot Stakeholder Management

Head of Business Development

The Shake Affinity Pte Ltd

Apr 2015 - Dec 2021 (6 years 8 months)

Managed enterprise SaaS sales and key accounts, achieving 92% renewal and 4.8/5 CSAT while closing $1M+ ARR deals and exceeding quotas by 130% through upsell, co-investment, and payments integrations.

Enterprise SaaS Sales Key Account Management Payment Integration Contract Negotiation HubSpot Salesforce Upselling

Co-Founder

Rever Goods

Jan 2015 - Dec 2021 (6 years 11 months)

Built market positioning and distribution channels, driving 30% growth in online exposure and delivering corporate workshops and client servicing across retail channels.

Market Research Competitive Analysis Corporate Training Digital Marketing Client Servicing

Education

Degrees, certifications, and relevant coursework

Nanyang Technological University

Master's in Technopreneurship and Innovation; Bachelor of Science, Technopreneurship and Innovation; Psychology

Activities and societies: Research involvement including Harvard Business School Innovation & Entrepreneurship publication and case study on Building the Entrepreneurial Mindset.

Completed a Master's degree in Technopreneurship and Innovation and a Bachelor of Science in Psychology at Nanyang Technological University.