MHMichael Hehn
@chasehehn
Seasoned manager with more than ten years of experience
United StatesWhat I'm looking for
As a seasoned manager with over a decade of experience in fast-paced industries, I have honed my skills in leadership, teamwork, and staff development. With a track record of achieving exceptional results in KPI administration and P&L management, I am a self-motivated individual with strong organizational, prioritization, and resolution abilities.
Throughout my career, I have demonstrated my ability to guide and train new associates, implement corrective action plans, and develop strategic plans to meet business objectives. My expertise in sales management, customer service, and operations management has allowed me to excel in various roles, including Manager Trainee, Banker, Sales Manager, and Store Manager.
I am a results-driven professional with a passion for achieving exceptional results and developing high-performing teams. I am authorized to work in the US for any employer and am excited to bring my skills and experience to a new opportunity.
Experience
Work history, roles, and key accomplishments
ACGuide clients thru the mortgage process and identify needs and benefits based lending, optimize outcomes for bus9ness thru analysis of client information to produce best possible results.
Manager Trainee
Helzberg Diamonds
Jan 2024 - Nov 2024 (10 months)
Currently overseeing the new store layout and training associates in sales techniques and company culture. Achieved top performance rankings consistently and recognized for product knowledge.
Banker
Wells Fargo
Dec 2021 - Jan 2024 (2 years 1 month)
Achieved top 5% in customer service excellence, mentored new employees, and created training guides to enhance compliance and service quality across multiple branches.
Sales Manager
Lowe's Home Improvement
Mar 2020 - Dec 2021 (1 year 9 months)
Managed performance and motivated employees through comprehensive sales plans and KPI data analysis to improve sales strategies.
Store Manager
Conns Homeplus
Apr 2018 - Mar 2020 (1 year 11 months)
Oversaw customer financing contracts, delegated responsibilities, and implemented corrective action plans to enhance performance.
Account Manager
PFP Services
Sep 2017 - May 2018 (8 months)
Developed new client relationships through networking and customized insurance programs to meet individual customer needs.
General Manager
Titlemax Title Loans
Mar 2015 - Sep 2017 (2 years 6 months)
Analyzed office operations for performance improvement, conducted compliance training, and managed staffing and development.
Sales Manager
Aaron's Sales and Lease
Aug 2012 - Mar 2015 (2 years 7 months)
Supervised sales team, managed inventory, and implemented corrective action plans to enhance departmental performance.
Sales Consultant
Ashley Furniture Homestore
Sep 2011 - Aug 2012 (11 months)
Assisted customers in selecting merchandise and processed sales transactions while maintaining knowledge of current promotions.
Store Manager
Money Man Pawn
Oct 2008 - Sep 2011 (2 years 11 months)
Managed store operations, compliance documentation, and staff training to achieve productivity goals.
Store Manager
Hess Express
Apr 2005 - Oct 2008 (3 years 6 months)
Conducted daily operations, managed staffing, and implemented store policies to achieve business objectives.
Education
Degrees, certifications, and relevant coursework
Michael hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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