Open to opportunities

Nadina Akram

@nadinaakram

Message

Accomplished retail leader focused on achieving company goals.

United States

Message

What I'm looking for

I am looking for a role that allows me to leverage my retail management experience while fostering a positive team environment and driving customer satisfaction.

I am a dedicated retail leader with a proven track record of increasing sales and gross profit. My experience spans over a decade in various managerial roles, where I have consistently delivered exceptional customer experiences and achieved company goals. I thrive in fast-paced environments and am committed to optimizing operations for profitability.

Currently, I serve as a Store Manager at Adirondack Tire and Service, where I lead a team of service technicians and ensure high-quality vehicle repair and maintenance. My previous experience includes managing high-volume retail stores at Mavis Discount Tire, where I focused on customer satisfaction and operational efficiency. I have also worked as a Loan Underwriter, where I honed my analytical skills in assessing loan eligibility and fraud risks.

Experience

Work history, roles, and key accomplishments

Store Manager

Adirondack Tire and Service

Jul 2024 - Present (1 year 2 months)

Managed daily operations, focusing on profitability through optimized sales and expense control. Led service technicians, ensuring timely, high-quality vehicle repair and maintenance, and delivered excellent customer service. Supervised inventory, scheduling, and labor planning for operational efficiency.

Team Leadership Customer Service Inventory Management Scheduling Labor Planning

Store Manager

Mavis Discount Tire

Mar 2019 - Present (6 years 6 months)

Managed a high-volume retail store, ensuring profitability and customer satisfaction. Supervised automotive technicians to deliver timely, safe, and quality service. Handled inventory, personnel management, and operational expenses while building strong customer relationships.

retail management Customer Satisfaction Inventory Management Personnel Management Operating Expenses Customer Relationship Management Problem Solving

Loan Underwriter

Viking Funding Group LLC

Nov 2014 - Present (10 years 10 months)

Reviewed loan applications, identified fraud risks, and assessed loan eligibility. Provided case-by-case decisions and collaborated with loan officers to support clients. Recommended loan approvals or rejections based on detailed evaluations.

Loan Approval Documentation

Office Manager

Bob's Discount Furniture

Aug 2010 - Present (15 years 1 month)

Supervised office and café staff, ensuring operational accuracy and customer satisfaction. Oversaw cash handling, reporting, and internal procedures compliance. Coordinated with HR and store management for hiring and training needs.

Office Management Customer Satisfaction Reporting Compliance Training

Property Manager

REMEEDER HOUSES, L.P.

Jul 2005 - Present (20 years 2 months)

Managed rental properties including tenant relations, lease renewals, and rent collection. Conducted inspections and enforced occupancy policies using Yardi software.

Property Management Renewals Rent Collection Property Inspections Enforcement Yardi