Inayah J
@inayahj
I am a results-driven retail operations and sales manager driving revenue and team performance.
What I'm looking for
I am an astute, results-driven management professional with extensive experience managing sales, forecasting, budgeting, cost control, and employee development across diverse retail environments. I have repeatedly increased store loan portfolios—growing locations by $100K to over $500K—and maintained low delinquency by monitoring databases and performing aging-loan reviews.
I lead, train, and motivate high-performing teams while optimizing operations and reporting structures to improve efficiency and morale. I boosted conversion rates by 93% through targeted marketing campaigns, and was commended by senior leadership for maintaining process adherence and a positive, motivating culture.
Experience
Work history, roles, and key accomplishments
General Manager
TitleMax
Jan 2020 - Present (5 years 8 months)
Directed sales, forecasting, budgeting, cost control and employee development; grew new loans by $100k–$500k and maintained a slow file of 19–22% while improving collections and aging-loan recovery.
Lead Sales Manager
Malibu Marketing
Boosted brand awareness and generated leads by managing marketing campaigns and programs, improving conversion rates by 93% through optimized customer onboarding and database management.
District Operations Manager
Kirkland's
Oversaw regional sales and operations, established a new reporting structure that streamlined logistics, and improved operational processes while maintaining strong employee engagement.
Education
Degrees, certifications, and relevant coursework
Chattahoochee Technical College
Computer Science & Web Development
Completed coursework in Computer Science and Web Development at Chattahoochee Technical College in 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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