Open to opportunities

Brent Wilburn

@brentwilburn

I’m a revenue-driven Account Executive specializing in consultative inside sales and full-cycle CRM pipeline management.

United States

Message

What I'm looking for

I’m looking for a performance-driven Account Executive role where I can own territory growth, run full-cycle consultative inside sales, and use Salesforce to expand renewals and upsells in a remote, collaborative environment.

I’m a results-driven Account Executive with 15+ years of experience driving revenue growth, managing client relationships, and closing consultative sales. I’ve built my career on exceeding quotas in high-volume inside sales environments while staying focused on customer retention and measurable outcomes.

In my current role in Inside Sales Publishing Concepts, LP, I drive high-volume outbound consultative sales to alumni associations, universities, and nonprofit organizations. I manage the full sales cycle—from prospecting and discovery through proposal, negotiation, and close—while maintaining 100+ active accounts and using Salesforce to track pipeline health, forecast revenue, and identify upsell and renewal opportunities.

Before that, I led operational and customer-facing work at Atmos Energy and AT&T, including Network Manager responsibilities and cross-functional team leadership. Across these experiences, I refined my ability to build trust, coach teams, maintain compliance standards, and deliver performance improvements—skills I bring directly to remote, quota-driven selling.

Experience

Work history, roles, and key accomplishments

Current

Inside Sales

Current

Publishing Concepts, LP

Jan 2020 - Present (6 years 7 months)

Drove high-volume outbound consultative inside sales to alumni associations, universities, and nonprofits, exceeding monthly and quarterly quotas while managing 100+ active accounts. Managed full-cycle pipeline in Salesforce and identified upsell and renewal opportunities.

Outbound Sales Consultative Selling Territory Management Salesforce Forecasting Quota Attainment Upselling Cross Selling Customer Retention Renewals Negotiation

Construction Services

Atmos Energy

Jan 2018 - Jan 2020 (2 years)

Managed field operations for natural gas infrastructure installation and inspection under DOT/PHMSA regulatory standards. Maintained compliance documentation supporting audits, regulatory filings, and safety reporting.

Field Operations DOT PHMSA Regulatory Compliance Audit Preparation Safety Reporting Compliance Documentation

Network Manager

AT&T

Jan 2015 - Jan 2018 (3 years)

Led cross-functional technician teams across residential and commercial installation and repair operations. Improved customer satisfaction and on-time delivery through coaching and performance accountability.

Team Leadership Coaching Performance Management Residential Installation Repair Customer Satisfaction On Time Delivery

Senior Technician / Technical Specialist

AT&T

Jan 2012 - Jan 2015 (3 years)

Resolved high-priority network escalations and coordinated complex field operations across multiple accounts. Mentored junior technicians and partnered with engineering teams on infrastructure upgrades.

Field Operations Mentor Infrastructure Cross Functional Collaboration Technical Support

Customer Support & Sales Support

AT&T

Jan 2008 - Jan 2012 (4 years)

Managed customer accounts, resolved service issues, and supported upgrade sales. Earned recognition for top retention and satisfaction performance.

Upgrades Sales Customer Retention Customer Satisfaction Account Management

Field Technician & CSR

AT&T

Jan 2000 - Jan 2008 (8 years)

Advanced through multiple entry-level technical and customer-facing roles. Built core competencies in service delivery, client communication, and field operations.

Field Operations Service Delivery Client Communication Technical Troubleshooting