Richard Sanita
@richardsanita
Experienced sales professional with a focus on customer relationship management.
What I'm looking for
I am a seasoned sales professional with over 15 years of experience in building and maintaining a loyal customer base. My expertise lies in utilizing Salesforce CRM software to optimize leads and enhance customer relationships. I pride myself on my exceptional communication and organizational skills, which have been instrumental in my success in various sales roles.
Throughout my career, I have consistently exceeded sales goals and have been recognized multiple times as a Presidents Club Winner. My experience spans across various industries, including telecommunications and industrial sales, where I have successfully managed accounts and developed strategic approaches to meet client needs. I am passionate about leveraging my skills to drive revenue growth and deliver exceptional customer service.
Experience
Work history, roles, and key accomplishments
Senior National Account Manager
ULTATEL
Apr 2022 - Present (3 years 2 months)
Specialized in UCaaS and CCaaS platforms, providing enterprise and mid-market solutions. Applied Sandler Sales Certified techniques to deliver exceptional customer service.
National Account Manager
Cogent Communications
Oct 2021 - Present (3 years 8 months)
Provided high-speed fiber network connections to major corporations across North America. Focused on delivering excellent customer support and communication.
Sales Representative
Dempsey Uniform and Linen
Oct 2017 - Present (7 years 8 months)
Managed industrial uniform, medical scrub, and hospitality linen sales, consistently meeting and exceeding sales goals. Utilized Salesforce and company website to create email templates and increase sales.
Account Manager
Windstream Mid-Market
Jan 2016 - Present (9 years 5 months)
Specialized in telecommunications for larger clients, focusing on phone systems, fiber, and Ethernet solutions. Increased revenue by cultivating new accounts and providing value-added services to existing clients.
Senior Business Account Executive
Comcast Business
Oct 2013 - Present (11 years 8 months)
Sold complex telecommunication solutions, including hosted telephony and internet, to small and medium-sized businesses. Collaborated with insights leads to leverage data for strategic approaches and maximize customer satisfaction.
Senior Total Solutions Manager
Broadview Networks
Dec 2009 - Present (15 years 6 months)
Managed over 300 clients across three states, consistently ranking in the top 10 for performance. Analyzed business requirements to develop marketing and sales assets, and handled troubleshooting for network and voice systems.
Interactive Account Manager
AT&T
Jun 2007 - Present (18 years)
Focused on business-to-business sales, internet marketing, SEO, and SEM for small and medium accounts. Partnered with Google, Yahoo, and Bing to achieve successful marketing projects and leverage industry trends.
Comcast Account Executive
Comcast Spotlight
Jan 2001 - Present (24 years 5 months)
Managed business-to-business sales for television advertising and online solutions. Drove new business development through cold calling and lead generation, while updating account plans based on market changes.
Education
Degrees, certifications, and relevant coursework
Wenatchee Valley College
Associate of Arts, General Studies
Completed an Associate of Arts degree at Wenatchee Valley College. This program provided foundational knowledge in various subjects.
Central Washington University
Bachelor of Arts, Business
Pursued a Bachelor of Arts degree in Business at Central Washington University. Focused on business principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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