Alex Godspower

I am a dedicated customer care professional with a Bachelor of Engineering (Honors) from the Federal University of Technology, Owerri. My experience spans various roles in customer relations, where I have honed my skills in data analysis, support automation, and customer feedback management. I thrive on improving service quality and enhancing customer experiences through effective communication and problem-solving.

In my recent role at Gbali Globals, I managed client relations, ensuring timely responses and resolutions to inquiries across multiple platforms. I successfully negotiated pricing and upselling strategies, which strengthened business relationships and improved customer satisfaction. My project work, including the HubSpot Integration and Customer Feedback Program, has led to increased engagement and actionable insights that drive company improvements.