Open to opportunities

Oluwaseyi Solomon

@oluwaseyisolomon1

Message

I resolve customer inquiries across phone, email, and live chat with professional, timely support.

Nigeria

Message

What I'm looking for

I'm looking for a customer support role where I can resolve customer inquiries, learn new systems, collaborate with a team, and help maintain high customer satisfaction.

I've supported customers by responding to inquiries through phone, email, and live chat, resolving complaints and providing suitable solutions.

I maintain accurate customer records and interaction logs, follow up on requests to support complete satisfaction, and escalate complex issues to the appropriate departments. I manage multiple customer interactions under pressure while maintaining service quality.

I'm recognized for strong communication, a positive professional attitude, and reliable teamwork. I'm currently pursuing a Bachelor of Health Education at Lagos State University.

Experience

Work history, roles, and key accomplishments

Customer Service Assistant

Freelance

Provided professional customer support via phone, email, and chat, resolving complaints and maintaining accurate records. Followed up on requests to ensure satisfaction and escalated complex issues appropriately.