Open to opportunities

Arianne Joyce Bola

@ajb

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Goal-driven operations professional with 5+ years in client-facing roles, training, and operational management.

Philippines

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What I'm looking for

I seek a role where I can lead operations, improve processes, and build strong client and team relationships while driving training and onboarding initiatives.

I am a goal-driven operations professional with over five years of online work experience, skilled in client engagement, team supervision, and operational decision-making.

As an Operations Manager and Operations Analyst, I maintained strong client relationships, supervised account managers, monitored productivity with time-tracking tools, and managed staffing and workflow to ensure efficiency.

I have hands-on experience in hiring and training, creating training materials, conducting interviews, and facilitating onboarding; I also produced educational content, managed schedules, and supported executive-level operations as an assistant.

I bring strong communication, relationship-building, and project management skills, and I blend independent initiative with collaborative teamwork to improve processes and support company goals.

Experience

Work history, roles, and key accomplishments

Operations Manager

Hush House Agency

Dec 2022 - Nov 2025 (2 years 11 months)

Oversaw daily operations and staffing to ensure efficiency, supervised account managers, and maintained strong client relationships while monitoring productivity via time-tracking tools.

Operations Management Client Relationship Management Team Supervision Time Tracking Workflow Optimization Sales Reporting Staffing

Hiring and Training Manager

Luxyn Agency

Jul 2023 - Jul 2024 (1 year)

Managed applicant interviews and onboarding, developed training materials and coordinated training sessions and final assessments to support new hire readiness.

Recruitment Training Development Interviewing Onboarding Assessment Coordination

Teacher & Content Creator

SEKAEL

May 2021 - May 2022 (1 year)

Created educational content and led training and mock lessons for Business English, participated in operations and manual creation, and trained subordinates.

Content Creation Curriculum Development Team Collaboration

Executive Assistant

Freelance

Mar 2020 - Apr 2021 (1 year 1 month)

Provided executive support including scheduling, billing, expense tracking, client record management, and documentation to streamline onboarding and operations.