Margaret Salonga

Led new hire onboarding, staff and performance management, and employee engagement initiatives, fostering a positive and productive work environment. Collaborated closely with various teams, including Marketing, People Operations, Finance, and Talent Acquisition, ensuring cohesive operations. Facilitated effective communication, aligned objectives, and supported the successful execution of campaig

Assessed daily action items by efficiently managing email communications and ensuring timely follow-through. Managed LinkedIn Sales Navigator for prospecting according to predefined scripts, supporting business development efforts. Coordinated and managed calendars, appointments, and emails, ensuring seamless executive scheduling. Prepared client spreadsheets and maintained accurate online records

Delivered timely, accurate, and professional customer service to all Amazon customers, enhancing customer satisfaction and loyalty. Assessed customer needs and provided effective solutions, ensuring a positive customer experience. Assisted customers in expediting orders and resolving post-sales issues, maintaining high service standards. Maintained focus on customer issues while empathizing with a

Conducted data gathering and analysis for digital marketing campaigns, enhancing targeted outreach strategies. Coordinated with event partners, ensuring seamless collaboration and successful event execution. Developed and prepared marketing collateral and partnership decks, contributing to persuasive presentations and effective marketing efforts.