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Rizelle Sy

@rizellesy

Operations leader and project manager with 10+ years driving executive support, content workflows, and vendor operations.

Philippines

Message

What I'm looking for

I’m looking for an operations/project role where I can own workflows end-to-end, coordinate teams and vendors, build SOPs, and deliver strong reporting in fast-paced, remote environments.

I’m an operations and project management professional with 10+ years of experience delivering executive support, complex workflow coordination, and measurable results across entertainment, events, and media. I’m at my best in fast-paced environments—especially remote, multi-client work where clarity, accountability, and follow-through matter.

In my roles, I’ve led full execution from pre-production to close-out, owned timelines and resource planning, and turned cross-team dependencies into reliable systems. I built and maintained content production schedules across multiple platforms, proactively resolved bottlenecks, and implemented SOPs that improved team accountability and output consistency.

I’ve also managed vendor and partner negotiations, managed stakeholder reporting between regional HQ and local business objectives, and handled escalations to minimize delays and keep projects within budget and brand requirements. From building the Philippine office “from the ground up” to supporting touring operations and high-profile artist logistics, I bring structured leadership, strong client communication, and performance reporting to every delivery.

Experience

Work history, roles, and key accomplishments

Current

Operations Support

Current

Freelance

Jan 2025 - Present (1 year 5 months)

Provided operations support for multi-client social media accounts by planning content calendars and managing client communication across IG, TikTok, FB, and LinkedIn. Produced performance reporting to support ongoing account decisions.

Content Planning Social Media Management Client Management performance reporting Workflow Management

Regional Tour Manager

Three Angles Production

Jan 2023 - Jan 2025 (2 years)

Served as the sole PH point of contact for touring operations, managing full execution from pre-production to close-out. Negotiated local vendor and venue partnerships and delivered stakeholder reporting aligned with regional HQ objectives.

Tour Operations Vendor Management Pre Production Planning Negotiation Project Documentation

Operations Manager

One Dream Entertainment

Jan 2022 - Jan 2022 (0 months)

Built and maintained multi-platform content production schedules and proactively resolved bottlenecks to keep publishing on track. Developed SOPs to improve team accountability and consistency across departments.

Operations Coordination SOP Development Team Accountability Resource Allocation Process Improvement Project Scheduling Performance Analysis

Project Manager

Tier One Entertainment

Jan 2021 - Jan 2022 (1 year)

Owned timelines and resource planning for branded content campaigns while delivering projects on schedule. Maintained project documentation and status trackers and managed risks and scope changes to stay within budget and brand requirements.

Project Planning Resource Allocation Risk Management Budget Oversight Client Reporting

Regional Project Manager

Three Angles Production

Jan 2018 - Jan 2021 (3 years)

Built the Philippine office from the ground up into the company’s main global operations hub by establishing team workflows and reporting systems. Coordinated execution with regional HQ, local teams, vendors, and business partners while handling operational escalations to minimize delays.

Country Operations Management Multi Project Management Workflows Stakeholder Management Escalation Handling Day To Day Decision Making Reporting Systems

Marketing Officer

The Palace Manila

Jan 2017 - Jan 2018 (1 year)

Provided administrative and operational support across four venue brands for weekly and special events. Coordinated campaigns from research through execution and partnered with Marketing, Operations, and Production teams to deliver event outcomes.

Campaign Coordination Administrative Operations Vendor coordination

Project Executive

iMe Philippines

Jan 2017 - Jan 2018 (1 year)

Coordinated end-to-end hospitality, travel, and on-site logistics for high-profile artists and talent teams. Acted as the central communication hub to resolve partner and client issues in real time.

Artist Logistics Travel Coordination Hospitality Management Client Communication Scheduling

Festival Project Lead

Chroma Music Festival

Jan 2016 - Jan 2017 (1 year)

Led full project management for two large-scale music festivals across timelines, budgets, and vendor coordination. Directed creative output including branding and stage visuals, and managed run-of-show execution on event days.

Creative Direction Branding Run Of Show Management Vendor Management Budget Oversight

Graphic Designer

Candy Banners

Jan 2016 - Jan 2017 (1 year)

Produced graphics for high-profile promotional campaigns across digital and print channels while maintaining brand consistency. Managed multiple concurrent deliverables to support ongoing campaign needs and audience engagement.

Graphic Design Digital Design Print Production Brand Consistency Layout Design

Production Assistant

All Access Production

Jan 2014 - Jan 2015 (1 year)

Supported leadership with executive administration including calendar management, travel coordination, and contract coordination. Managed pre-production logistics such as permitting, crew scheduling, and show flow to support production readiness.

Administrative Support Contract Coordination Permitting Crew Scheduling Show Flow Management Calendar Management Showflow Management

English Tutor

Rarejobs.ph

Jan 2013 - Jan 2014 (1 year)

Delivered online English lessons covering speaking, listening, and grammar with patient, culturally sensitive instruction. Tracked student progress and supported ongoing curriculum delivery for Japanese students.

online tutoring English Instruction Speaking And Listening Student Assessment Cross Cultural Communication