Ainsley Blackmon
@ainsleyblackmon
Motivated and customer-oriented professional
What I'm looking for
As a dedicated and results-driven professional, I have consistently demonstrated exceptional customer service skills and a strong ability to work in fast-paced environments. With a background in telesales, logistics, and education, I have honed my skills in communication, negotiation, and leadership. I am committed to delivering top-notch service and exceeding expectations in every role I take on.
Throughout my career, I have successfully managed teams, exceeded sales budgets, and provided exceptional customer experiences. I am proficient in using various customer service tools and software, and I am confident in my ability to work effectively in remote environments. I am a strong believer in the importance of building long-term partnerships and fostering growth-oriented environments.
I hold a Bachelor of Kinesiology degree from Georgia Southern University and an Associate of Science degree from Middle Georgia College. I am a proud recipient of the President's Volunteer Service Award and have a strong track record of community service.
Experience
Work history, roles, and key accomplishments
Remote Customer Service Agent
IntouchCX
Jan 2023 - Present (2 years 5 months)
Assist customers through inbound calls, emails, and/or chats, providing a meaningful and positive experience with every customer interaction.
Telesales Representative
Verizon Headquarters
Mar 2018 - Jan 2023 (4 years 10 months)
Provided telesales recommendations for wireless cellular products and services, consistently meeting or exceeding sales budget expectations.
Logistic Account Executive
Total Quality Logistics
Dec 2014 - Jan 2018 (3 years 1 month)
Prospected and pitched freight shipping services to potential customers, ensuring effective negotiations with shippers and carriers.
Senior Admissions Advisor
Ultimate Medical Academy
Apr 2012 - Dec 2014 (2 years 8 months)
Demonstrated comprehensive knowledge of federal and state compliance requirements, exceeding the company's monthly enrollment budget multiple times.
Education
Degrees, certifications, and relevant coursework
Ainsley hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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