Darrshunn Sims
@darrshunnsims
Results-driven call center sales professional with strong communication and relationship-building skills.
What I'm looking for
I am an energetic, results-driven call center sales professional with a consistent record of meeting and exceeding sales targets. I bring strong persuasive communication and customer relationship skills honed across multiple call center environments.
Throughout my career I have worked inbound and outbound sales, using CRM systems to track interactions, qualify leads, and support sales pipelines. I have a consistent focus on improving customer satisfaction and driving repeat business through rapport and reliable follow-through.
I have experience setting appointments, educating customers on products and services, and resolving inquiries professionally to convert interest into sales. I take pride in punctuality, teamwork, and contributing to team targets while demonstrating emerging leadership qualities.
I am seeking opportunities where I can apply my call center sales expertise, continue developing sales skills, and contribute to a customer-focused team that values measurable results and ongoing improvement.
Experience
Work history, roles, and key accomplishments
Call Center Sales Rep
Unified Global Solutions
Aug 2024 - Jan 2026 (1 year 5 months)
Achieved and exceeded sales targets through persuasive communication and built customer rapport to increase loyalty and repeat business while improving customer satisfaction via inbound and outbound calls.
Handled customer calls to set appointments and deliver clear information to generate interest and qualified leads, contributing to service scheduling efficiency.
Call Center Representative
Talus Payments
Jul 2018 - Mar 2020 (1 year 8 months)
Spoke with customers to set appointments for sales representatives and delivered clear information to generate interest and qualified leads.
Call Center Representative
EVO Payments
Jun 2008 - Mar 2018 (9 years 9 months)
Assisted customers with equipment upgrades and new services, provided product education, and resolved inquiries to improve customer experience.
Education
Degrees, certifications, and relevant coursework
Lake Highlands High School
High School Diploma, General High School Curriculum
Graduated with a High School Diploma in May 2008 from Lake Highlands High School.
Availability
Location
Authorized to work in
Job categories
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