Danielle Ivey
@danielleivey
Admissions representative skilled in customer service, enrollment conversion, and training new staff.
United StatesWhat I'm looking for
I’m an admissions representative who provides exceptional customer service through active listening and problem-solving. I created the Start Week PowerPoint that was implemented to train all new nesters and boosted conversion rates through consistent follow-up and personalized communications.
I supervised a team of 11 and led daily motivational initiatives, earning multiple awards including Ultimate Rep (five consecutive months) and Admissions All Pro Team recognition. Previously I handled high-volume outbound sales (600+ calls daily), using autodialer, PowerPoint and Canva to craft visuals and reports that improved outreach and results.
Experience
Work history, roles, and key accomplishments
Admissions Representative 2
Ultimate Medical Academy
Mar 2024 - Present (2 years 5 months)
Led outreach and enrollment efforts as a senior admissions rep, consistently achieving personal recruitment targets and contributing to team enrollment goals; developed trainings and enrollment trackers to improve office workflow.
Admissions Representative
Ultimate Medical Academy
Oct 2023 - Mar 2024 (5 months)
Provided exceptional customer service and boosted conversion rates through proactive follow-up via phone, email, and personalized communications; assisted in meeting monthly and quarterly enrollment goals.
Outbound Sales / Inbound Customer Service
Triton Technologies
Dec 2017 - Jul 2022 (4 years 7 months)
Boosted sales revenue through effective outbound strategies and handled high-volume contact activity, executing over 600 outbound calls per day using an autodialer and integrating RPD reporting for follow-up.
Education
Degrees, certifications, and relevant coursework
Danielle hasn't added their education
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Location
United StatesAuthorized to work in
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