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I am an experienced business development manager in commercial banking.
Experience
Self-Employed
Manic Group
Aug 2022 - Present (3 years 3 months)
Commercial Business Development Manager
FNB Namibia
Jan 2016 - Aug 2022 (6 years 7 months)
Business Development Manager
FNB Namibia
Jan 2015 - Jan 2016 (1 year)
Sales and Credit Consultant
Bank Windhoek ESME
Jan 2012 - Jan 2015 (3 years)
Sales Advisor
Bank Windhoek
Jan 2010 - Jan 2012 (2 years)
Conscientious financial practitioner with expertise in debt recovery.
Experience
Operations Assistant
NCBA Group
Feb 2023 - Present (2 years 9 months)
Outbound Debt Collection Agent
Nimble Group Kenya
May 2022 - Jan 2023 (8 months)
Virtual Debt Collector
Hilife Company
Sep 2021 - Mar 2022 (6 months)
TADynamic customer service officer with 6 years of experience.
Experience
Customer Success
Plaid
Apr 2021 - Mar 2024 (2 years 11 months)
Customer Care Specialist
AnswerPlus
Feb 2019 - Jan 2021 (1 year 11 months)
Customer Service Intern
SGNNL
Feb 2018 - Sep 2018 (7 months)
JMCustomer Service Specialist with a passion for client satisfaction.
Experience
Customer Service Specialist
CallTastic Ventures
Feb 2024 - Mar 2024 (1 month)
Customer Service Specialist / Sales Agent / SME
Call Center International (CCI)
Jan 2021 - Jan 2024 (3 years)
OnlyFans Chatter
ChatStars
Nov 2023 - Jan 2024 (2 months)
Motivated finance student with customer service experience and strong communication skills.
Experience
Customer Service Representative
5CA
Sep 2024 - Apr 2025 (7 months)
Customer Service Agent
Teleperformance
May 2023 - Jul 2024 (1 year 2 months)
Photographer / Photo Editor
Kodak
Jan 2023 - Apr 2023 (3 months)
South Africa50k-70k USD
IT solutions leader driving AI-powered web apps and strategic client growth.
Experience
Technical Manager
CJN IT Solutions
Aug 2006 - Present (19 years 3 months)
Team Leader / Auditor
IMExperienced customer service professional with a passion for client relations.
Experience
Client Relations Associate
CREDIT SAGE
Feb 2024 - Jan 2025 (11 months)
Customer Relations & Operations Manager
KALANET COMMUNICATION
Apr 2022 - Jan 2024 (1 year 9 months)
Telesales & Outbound Team Lead
M-KOPA KENYA
Jan 2020 - Apr 2022 (2 years 3 months)
VY
Australia100k-120k USD
Customer Onboarding & Retention Manager
Experience
PASnr technical Onboarding Manager
Partnerize
Jul 2023 - Dec 2023 (5 months)
AICustomer Onboarding Expert & Project Manager
ASCustomer service professional with strong sales and operations support skills.
Experience
Sales Associate
RedWingShoes
Oct 2022 - Present (3 years 1 month)
Cashier / Sales Associate
RiteAid
Dec 2021 - Mar 2022 (3 months)
Team Member / VR Specialist
MonsterMiniGolf
Experienced Gambling sector Retail Manager focused on compliance and growth.
Experience
Shop Manager
Paddy Power Betfair
Oct 2016 - Present (9 years 1 month)
Shop Manager
William Hill Plc
Sep 2005 - Oct 2016 (11 years 1 month)
Customer Service Assistant
Shelly’s Shoes
Feb 2004 - Jan 2005 (11 months)
CGMultilingual global travel and hospitality specialist with 7+ years experience.
Experience
Front Desk & Hospitality Team Lead
Hotel Diplomatic & Hotel Montestella
Jan 2023 - Present (2 years 10 months)
Senior Travel Designer & Concierge
Remote
Sep 2018 - Present (7 years 2 months)
Vacation Rental Operations Manager
I am a customer service professional driving retention and satisfaction.
Experience
BACustomer Advisor
Barclays
Jan 2023 - Present (2 years 10 months)
VWCustomer Service Representative
Verizon Wireless
Experienced cabin crew professional focused on safety, service, and team leadership.
Experience
Cabin Crew Member
Avion Express Malta
Jul 2022 - Oct 2025 (3 years 3 months)
Volunteer Coordinator
Association of Civic Journalistics
Jan 2017 - Jan 2025 (8 years)
Senior Cabin Crew Member
Corendon Airlines Europe
Feb 2022 - May 2022 (3 months)
Dedicated professional with extensive experience in customer service roles.
Experience
Certified Nursing Assistant
Key Elements Care, LLC
Sep 2020 - Present (5 years 2 months)
BDC Representative
Casey's
Nov 2023 - Mar 2024 (4 months)
Security Officer
QVC
Mar 2019 - Apr 2023 (4 years 1 month)
Dedicated customer service representative with strong problem-solving skills.
Experience
Customer Care Representative
SupportYourApp
Jan 2023 - Present (2 years 10 months)
Customer Service Representative
Woolworths Financial Services
Jul 2022 - Present (3 years 4 months)
Dedicated customer service professional with strong administration skills.
Experience
Customer Service Administrator
UK Inspection Systems
Jan 2024 - Sep 2024 (8 months)
Customer Service Advisor
Nespresso
Mar 2022 - Apr 2023 (1 year 1 month)
Customer Service Advisor
Sitel (Foundever)
Nov 2020 - Jan 2022 (1 year 2 months)
Customer-focused legal support specialist with strong dispute-resolution skills.
Experience
Customer Service Representative
Wema Bank Plc
Mar 2021 - Apr 2024 (3 years 1 month)
Junior Legal Associate
J.K Adefarakan & Associates
Nov 2020 - Feb 2021 (3 months)
Junior Legal Officer
Ibadan Electricity Distribution Company
Experienced restaurant manager driving service excellence, team performance, and profitability.
Experience
Food Service Manager
Braai Block
Sep 2019 - Present (6 years 2 months)
Cashier
Braai Block
Oct 2019 - Sep 2020 (11 months)
Waitress
Four Four Two Sports and Entertainment
Detail-oriented professional with experience in customer support and legal admin.
Experience
Customer Service Representative
OfficePartners 360
Feb 2024 - Jul 2025 (1 year 5 months)
Customer Chat Associate
Continuum Global Solutions
Jun 2023 - Mar 2024 (9 months)
Technical Support Representative
Teleperformance
SLDedicated Operations Specialist with a passion for problem-solving.
Experience
Technical Support Specialist
Instant Teams
Oct 2024 - Present (1 year 1 month)
Virtual Administrative Assistant
Inspirus Consulting
Sep 2024 - Present (1 year 2 months)
Head Cashier
Ekeza Sacco Limited
Oct 2014 - Feb 2019 (4 years 4 months)
Accountant
Nakuru Teachers Sacco
May 2013 - Aug 2013 (3 months)
Waiter / Chef
Sarova Stanley
Jan 2020 - Jan 2021 (1 year)
Sales Representative
Olympia Gym
Jan 2022 - Nov 2022 (10 months)
Comsel 4 (Pty) Ltd.
Feb 2003 - Jul 2005 (2 years 5 months)
Client Relations Officer
ISUZU EAST AFRICA
Jan 2018 - Aug 2021 (3 years 7 months)
Customer Care Representative
MULTICHOICE KENYA
Jan 2013 - Jun 2015 (2 years 5 months)
Aircall
Aug 2020 - Mar 2023 (2 years 7 months)
Customer Experience Manager
Spoke Phone
Mar 2020 - Nov 2021 (1 year 8 months)
Apr 2021 - Aug 2021 (4 months)
Associate
SwissFarms
Dec 2019 - Mar 2020 (3 months)
Telesales Advisor
Zenith Windows
Mar 2003 - Dec 2003 (9 months)
Salerno, Italy
Jan 2023 - Jan 2024 (1 year)
Cabin Crew Member
Corendon Airlines Europe
Jun 2019 - Feb 2022 (2 years 8 months)
Customer Service Representative
Blue Air
Jan 2018 - Mar 2019 (1 year 2 months)
Customer Service Representative
Ollie's Bargain Outlet
Jan 2017 - Mar 2018 (1 year 2 months)
Customer Service Advisor
Capita SA
May 2018 - Present (7 years 6 months)
Customer Service Advisor
Npower
Oct 2020 - Nov 2020 (1 month)
Switchboard/Receptionist
Inchcape Landrover & Jaguar
Sep 2015 - Oct 2020 (5 years 1 month)
Feb 2020 - Oct 2020 (8 months)
Nov 2018 - Oct 2019 (11 months)
Waitress
Van Tuka Lounge
Dec 2016 - Jul 2017 (7 months)
Jun 2023 - Mar 2024 (9 months)
Senior Service Advocate
Aetna, A CVS Health Company
Mar 2024 - Oct 2024 (7 months)
International Operations Officer/Platform Manager
Pure Earth
Mar 2020 - Nov 2023 (3 years 8 months)
House Manager/Childcare Provider
Private Home
Jan 2014 - Sep 2019 (5 years 8 months)
