constanza guisoli
@constanzaguisoli
Multilingual global travel and hospitality specialist with 7+ years experience.
What I'm looking for
I am a passionate Global Travel & Hospitality Specialist with over 7 years of international experience in travel advising, high-end itinerary design, and boutique hospitality. My career has been dedicated to delivering seamless end-to-end guest experiences, managing global bookings, and coordinating logistics with precision and empathy. I thrive in remote environments and am committed to creating meaningful travel experiences for my clients.
In my current role as a Senior Travel Designer & Concierge, I have successfully designed and executed over 50 tailor-made trips across Europe and South America for high-net-worth clients. My ability to build strong relationships with local providers and guides ensures smooth operations and exclusive access for my travelers. I pride myself on my proactive approach, acting as a 24/7 point of contact and achieving an impressive client satisfaction score of 9.8/10.
Additionally, my experience as a Vacation Rental Operations Manager has honed my skills in managing high-demand properties, increasing guest satisfaction, and streamlining operations using various hospitality technologies. I am recognized for my professionalism and leadership, and I am eager to bring my expertise to new global opportunities.
Experience
Work history, roles, and key accomplishments
Front Desk & Hospitality Team Lead
Hotel Diplomatic & Hotel Montestella
Jan 2023 - Present (2 years 5 months)
Managed guest reception for over 150 weekly guests in two boutique hotels. Trained staff, implemented SOPs, and developed partnerships with local providers to enhance guest experiences and increase revenue.
Senior Travel Designer & Concierge
Remote
Sep 2018 - Present (6 years 9 months)
Led the design and execution of over 50 tailor-made trips across Europe and South America for high-net-worth clients. Specialized in complex itineraries, managed global bookings, and provided 24/7 support, achieving high client satisfaction scores.
Vacation Rental Operations Manager
Salerno, Italy
Jan 2023 - Jan 2024 (1 year)
Managed operations for 3 high-demand short-term rental properties, achieving over 90% occupancy. Enhanced guest experiences and increased 5-star reviews through personalized service and effective communication.
Education
Degrees, certifications, and relevant coursework
National University of the Northeast
Technical Degree, Tourism & Hospitality Management
2019 - 2020
Completed a Technical Degree in Tourism & Hospitality Management, focusing on the principles of tourism, hospitality operations, and guest services.
Availability
Location
Authorized to work in
Job categories
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