Venkat Y

As a seasoned Customer Onboarding & Retention Manager, I excel in understanding customer requirements and executing end-to-end onboarding plans that drive customer retention. With a strong background in technical onboarding, I've successfully minimized churn rates and ensured seamless integration deployments across various channels.

My expertise lies in mapping customer journeys, identifying loopholes, and developing strategies to mitigate churn. I'm well-versed in project management, requirement gathering, and troubleshooting integration-related issues. With a customer-centric approach, I prioritize customer satisfaction and strive to deliver maximum product value during the onboarding phase.

With a proven track record of driving customer success, I'm passionate about building strong relationships, identifying opportunities for growth, and implementing data-driven solutions to drive business outcomes. I'm a collaborative leader with a strong ability to multitask, work under pressure, and make data-driven decisions.