Barbu Alexandra Karina
@barbualexandrakarina
Experienced cabin crew professional focused on safety, service, and team leadership.
RomaniaWhat I'm looking for
I am a dedicated cabin crew professional with over five years of experience in fast-paced airline and customer-facing roles, consistently improving customer satisfaction and operational efficiency. I have progressed from customer service and sales roles into senior cabin crew and volunteer coordination, supervising large teams and implementing process improvements that enhanced service delivery and volunteer program tracking.
I prioritize safety, clear communication, and personalized passenger service, and I regularly participate in training to stay current with industry policies and procedures. My background includes streamlining in-flight communication, optimizing service logistics, and resolving passenger concerns professionally to increase loyalty and repeat business.
Experience
Work history, roles, and key accomplishments
Cabin Crew Member
Avion Express Malta
Jul 2022 - Oct 2025 (3 years 3 months)
Increased customer loyalty through personalized interactions and resolved passenger concerns professionally; participated in regular training on safety procedures and service standards.
Volunteer Coordinator
Association of Civic Journalistics
Jan 2017 - Jan 2025 (8 years)
Coordinated a volunteer project to raise awareness, supervised a team of 100 volunteers, and created a system to improve volunteer hour tracking.
Senior Cabin Crew Member
Corendon Airlines Europe
Feb 2022 - May 2022 (3 months)
Streamlined communication between cabin crew and pilots and optimized in-flight service delivery through improved coordination with ground catering teams.
Cabin Crew Member
Corendon Airlines Europe
Jun 2019 - Feb 2022 (2 years 8 months)
Verified aircraft and passenger compliance with safety regulations and ensured passenger comfort and service standards during flights.
Customer Service Representative
Blue Air
Jan 2018 - Mar 2019 (1 year 2 months)
Answered customer calls promptly and resolved complaints with empathy, improving on-hold wait times and increasing customer loyalty.
Sales Promoter
Brandlink Agency
Jan 2016 - Dec 2017 (1 year 11 months)
Conducted product demonstrations and recommended product options to increase customer interest and drive sales conversions.
Education
Degrees, certifications, and relevant coursework
GOGoethe-Institut
Goethe-Test PRO Certifications, German Language
2025 - 2025
Achieved Goethe-Test PRO language certifications (B1 and B2 listening) in September 2025.
International Career
Higher National Diploma, Real Estate
Completed a Higher National Diploma in Real Estate in February 2022.
Marin Preda High School
High School Diploma, Human Resources
Completed High School Diploma in Human Resources in November 2021.
Jetav Academy
EASA Attestation, Aviation / Cabin Crew Training
2019 - 2019
Completed EASA attestation for Cabin Crew Member in March 2019.
Absolute School
English Language Certificate, English Language
Obtained English language certificate at C1 level.
Tech stack
Software and tools used professionally
Availability
Location
RomaniaAuthorized to work in
Job categories
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