Felicia Brim Robinson
@feliciabrimrobinson
Dedicated professional with extensive experience in customer service roles.
United StatesWhat I'm looking for
Hello, my name is Felicia Robinson. I am a dedicated and hardworking professional with a strong commitment to providing exceptional service. My experience spans various roles, including Certified Nursing Assistant and Customer Service Representative, where I have honed my skills in communication, organization, and relationship management.
Throughout my career, I have demonstrated my ability to adapt quickly and work effectively both independently and as part of a team. I believe in treating others with respect and kindness, which has helped me build strong relationships with colleagues and clients alike. I am eager to bring my skills and experience to a new opportunity where I can continue to grow and contribute positively.
Experience
Work history, roles, and key accomplishments
Certified Nursing Assistant
Key Elements Care, LLC
Sep 2020 - Present (5 years 1 month)
Provided essential patient care as a Certified Nursing Assistant. Assisted patients with daily living activities and maintained a clean, safe environment.
BDC Representative
Casey's
Nov 2023 - Mar 2024 (4 months)
Managed a high-volume call center, scheduling appointments and processing loan applications. Facilitated communication between customers and the dealership, handling emails and calls efficiently.
Security Officer
QVC
Mar 2019 - Apr 2023 (4 years 1 month)
Performed security officer duties, including operating truck gates and conducting security checks of employees. Responsible for unlocking and securing gates and buildings.
Customer Service Representative
Ollie's Bargain Outlet
Jan 2017 - Mar 2018 (1 year 2 months)
Delivered excellent customer service in a retail environment. Assisted customers with inquiries and resolved issues to ensure satisfaction.
Education
Degrees, certifications, and relevant coursework
Tidewater medical
Technical school, Medical
Completed a technical school program focused on medical studies.
Nandua High School
High school diploma, General Studies
Obtained a high school diploma.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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