Linda Catmull

I am a highly experienced and motivated Retail Manager in the Gambling sector, with a proven track record of driving sustainable sales growth and delivering exemplary service in a complex and regulated environment. With over 20 years of experience working for two of the world’s largest bookmakers, I have developed a deep understanding of safer gambling requirements and best practices. My commitment to compliance and customer care has been recognized through numerous internal awards and accolades.

Throughout my career, I have successfully embedded a culture of care and compliance within my teams, ensuring that all processes around safer gambling and due diligence are meticulously followed. I have doubled store revenue in five years, transforming my store into one of the most profitable Paddy Power shops in the UK, with an annual turnover of approximately £1 million. My leadership has consistently resulted in strong performance in compliance audits, and I have played a pivotal role in training new employees, enhancing their engagement and customer service skills.