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@xolanimofokeng1
Experienced restaurant manager driving service excellence, team performance, and profitability.
I am an experienced restaurant and food service manager with a proven track record of leading teams, optimising operations, and delivering high standards of customer service. I have managed day-to-day restaurant and bar operations, trained staff across positions, and enforced food safety and hygiene standards.
My strengths include staff leadership, inventory and cost control, scheduling, and conflict resolution. I have driven profitability by controlling food, beverage and labour costs, analysing feedback to improve service and menu offerings, and organising large-scale event and catering operations.
I bring a hands-on, collaborative leadership style focused on training, motivating teams, and creating memorable dining experiences while maintaining operational efficiency and compliance with safety and quality standards.
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Work history, roles, and key accomplishments
Braai Block
Sep 2019 - Present (6 years 2 months)
Manage day-to-day restaurant and bar operations, trained staff across roles and optimised service standards to improve customer satisfaction and operational efficiency.
Braai Block
Oct 2019 - Sep 2020 (11 months)
Handled high-volume cash and card transactions, maintained accurate financial records and performed daily reconciliations while supporting inventory tasks and customer service.
Four Four Two Sports and Entertainment
Nov 2018 - Oct 2019 (11 months)
Delivered high-volume front-of-house service, managed multiple tables, processed orders and payments, and upheld hygiene and customer satisfaction standards.
Van Tuka Lounge
Dec 2016 - Jul 2017 (7 months)
Greeted and served guests, managed reservations and payments, assisted with special dietary requests and maintained dining area standards to enhance guest experience.
Degrees, certifications, and relevant coursework
Diploma of Higher Education, Operations Management Science
Pursuing a Diploma of Higher Education in Operations Management Science at the University of South Africa.
Higher Certificate, Economics and Management Science
Completed a Higher Certificate in Economics and Management Science at the University of South Africa.
Matric, Sciences
2016 - 2016
Completed Matric with a focus on Sciences at Ruabohlale Secondary School.
Certificate of Higher Education, Engineering
Completed a Certificate of Higher Education in Engineering at Tshwane North College.
Software and tools used professionally
You can contact Xolani and 90k+ other talented remote workers on Himalayas.
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