Xolani Mofokeng
@xolanimofokeng1
Experienced restaurant manager driving service excellence, team performance, and profitability.
South AfricaWhat I'm looking for
I am an experienced restaurant and food service manager with a proven track record of leading teams, optimising operations, and delivering high standards of customer service. I have managed day-to-day restaurant and bar operations, trained staff across positions, and enforced food safety and hygiene standards.
My strengths include staff leadership, inventory and cost control, scheduling, and conflict resolution. I have driven profitability by controlling food, beverage and labour costs, analysing feedback to improve service and menu offerings, and organising large-scale event and catering operations.
I bring a hands-on, collaborative leadership style focused on training, motivating teams, and creating memorable dining experiences while maintaining operational efficiency and compliance with safety and quality standards.
Experience
Work history, roles, and key accomplishments
Food Service Manager
Braai Block
Sep 2019 - Present (6 years 1 month)
Manage day-to-day restaurant and bar operations, trained staff across roles and optimised service standards to improve customer satisfaction and operational efficiency.
Cashier
Braai Block
Oct 2019 - Sep 2020 (11 months)
Handled high-volume cash and card transactions, maintained accurate financial records and performed daily reconciliations while supporting inventory tasks and customer service.
Waitress
Four Four Two Sports and Entertainment
Nov 2018 - Oct 2019 (11 months)
Delivered high-volume front-of-house service, managed multiple tables, processed orders and payments, and upheld hygiene and customer satisfaction standards.
Waitress
Van Tuka Lounge
Dec 2016 - Jul 2017 (7 months)
Greeted and served guests, managed reservations and payments, assisted with special dietary requests and maintained dining area standards to enhance guest experience.
Education
Degrees, certifications, and relevant coursework
UAUniversity of South Africa
Diploma of Higher Education, Operations Management Science
Pursuing a Diploma of Higher Education in Operations Management Science at the University of South Africa.
UAUniversity of South Africa
Higher Certificate, Economics and Management Science
Completed a Higher Certificate in Economics and Management Science at the University of South Africa.
Ruabohlale Secondary School
Matric, Sciences
2016 - 2016
Completed Matric with a focus on Sciences at Ruabohlale Secondary School.
Tshwane North College
Certificate of Higher Education, Engineering
Completed a Certificate of Higher Education in Engineering at Tshwane North College.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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