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Experienced customer support professional with 10+ years in the tech industry.
Experience
Customer Support Specialist
PremPage LLC
Apr 2021 - Sep 2022 (1 year 5 months)
Website Executive
PremPage LLC
Jan 2021 - Apr 2021 (3 months)
Customer Service, Support and Success
Valley Blue Systems
Jan 2013 - Feb 2020 (7 years 1 month)
Ambitious individual with strong administrative and customer service skills.
Experience
Utilities Coordinator
Stef & Philips LTD
Oct 2024 - Present (1 year 1 month)
Utilities Administrator
Stef & Philips LTD
May 2024 - Present (1 year 6 months)
Experienced HIPAA-compliant healthcare operations and virtual care coordinator with strong clinical and administrative skills.
Experience
Medical Assistant
Medanta Africare
Jan 2021 - Present (4 years 10 months)
Laboratory Scientist
Medanta Africare
Nov 2011 - Dec 2020 (9 years 1 month)
Medical Representative
Medox Pharmaceuticals
Experienced supervisor with a strong background in sales and operations.
Experience
Personal/Virtual Assistant
Fauget Company
Jan 2025 - Present (10 months)
Supervisor & Assistant Cashier
Shezan Bakers & Confectioners (Pvt) Ltd.
Jan 2021 - Dec 2024 (3 years 11 months)
Driven Procurement and Logistics Specialist with 7+ years' experience.
Experience
Travel Logistics Supervisor
Church World Service
Dec 2021 - Mar 2025 (3 years 3 months)
Procurement Officer
Adam Smith International
Jul 2021 - Dec 2021 (5 months)
Contracts Specialist
DT Global
Oct 2019 - May 2021 (1 year 7 months)
Proactive leader with over 7 years of customer service experience.
Experience
Senior Admissions Advisor
Ogle School of Hair, Skin and Nails
Oct 2021 - Present (4 years 1 month)
Freelance Makeup Artist
Self-Employed
Dec 2020 - Present (4 years 11 months)
Customer service and sales professional delivering personalized support and strong results in fast-paced retail and concierge roles.
Experience
Concierge
Mazars
Jul 2023 - Dec 2023 (5 months)
Customer Service Agent
Transport for London
Aug 2022 - Dec 2022 (4 months)
Inbound Call Handler
Cordant People
Oct 2021 - Jul 2022 (9 months)
Experienced capacity planning and workforce management leader driving analytics and operational efficiency.
Experience
Manager, Capacity Planning
Zillow Group
Feb 2021 - Present (4 years 9 months)
Forecaster
A Place For Mom Inc.
Apr 2019 - Feb 2021 (1 year 10 months)
Workforce Management
ABC Financial
Apr 2018 - Apr 2019 (1 year)
Public administration and international relations professional with data analytics expertise.
Experience
Virtual Representative
Clearsolutions
Jul 2024 - Present (1 year 4 months)
Project Coordinator
T.OVenture
Aug 2023 - Jun 2024 (10 months)
5k-20k USD
Detail-oriented virtual assistant with tech and admin skills.
Experience
Bancassurance Sales Representative
KCB Bank
May 2024 - Feb 2025 (9 months)
ICT Officer
ICT Authority, Baringo County Government
Dec 2022 - May 2024 (1 year 5 months)
Experienced management accountant with a strong background in finance.
Experience
Management Accountant
Kete-Krachi Farms Ltd
Apr 2016 - Present (9 years 7 months)
Accountant
Avnash Industries Ghana Ltd
Feb 2014 - Oct 2021 (7 years 8 months)
Business Manager
Spice Enterprise
Jan 2009 - Dec 2013 (4 years 11 months)
100k-150k USD
Procurement & Supply Chain Director | 23+ yrs in global leadership | Remote-ready
Experience
Senior Head of Central Procurement
Elaraby Group
Jun 2023 - Present (2 years 5 months)
I am an experienced sales and customer-experience leader driving retention, team coaching, and process excellence.
Experience
Sales Consultant
First National Bank
Jan 2012 - Jan 2013 (1 year)
Indexer
Standard Bank of South Africa
Jan 2010 - Jan 2012 (2 years)
Results-driven operations executive with expertise in AI and digital branding.
Experience
Patient Support Specialist
Aveanna Medical Solutions LLC
Jan 2024 - Present (1 year 10 months)
Remote AI Contributor & Branding Strategist
Tiffany Singleton Consulting
Jan 2022 - Present (3 years 10 months)
Data analyst with expertise in monitoring and evaluation.
Experience
Data Quality Assessor
Palladium Group
Nov 2024 - Dec 2024 (1 month)
Monitoring, Evaluation and Learning Officer
UNICEF
Oct 2024 - Oct 2024 (0 months)
Monitoring, Evaluation and Learning Officer
CCCRN
Sep 2024 - Sep 2024 (0 months)
Customer service professional with strong administrative and data entry skills.
Experience
Virtual Data Entry Assistant
Tarver Mortgage Corporation
Jul 2024 - Jul 2024 (0 months)
Remote Brand Advocate
Humana
Oct 2023 - Jan 2024 (3 months)
Virtual Cold Calling Agent
Taylor Made Investor
Feb 2023 - Oct 2023 (8 months)
I am a customer service professional delivering high CSAT, first-contact resolution, and CRM-driven support.
Experience
Customer Service Representative
Premium Pension Limited
Sep 2023 - Mar 2025 (1 year 6 months)
Customer Service Officer
SPAR Nigeria
Jun 2014 - Dec 2016 (2 years 6 months)
Compassionate customer support professional with a decade of experience.
Experience
Fraud Investigator & Customer Support Advisor
FirstSource Solutions
Jan 2022 - Present (3 years 10 months)
Poll Clerk
Electoral Office of Northern Ireland
Jan 2011 - Present (14 years 10 months)
Detail-oriented administrative professional skilled in customer service, sales support, and operations.
Experience
Sales Representative
Mackloo Toilet Hire & Sales
May 2025 - Present (6 months)
Online English Teacher
World Changers EDU
Nov 2022 - Present (3 years)
I'm a data capturer and a English tutor based in South Africa.
Experience
Education assistant
Teacher
Mar 2023 - Present (2 years 8 months)
Retail sales
Customer Service Agent
Sigma Connected LTD (EON Next)
Oct 2023 - Present (2 years 1 month)
Nursery Practitioner
Kidz Kabin
Feb 2023 - Present (2 years 9 months)
Sales Administrator
Barnard Marcus
Sep 2022 - Present (3 years 2 months)
Aug 2007 - Oct 2011 (4 years 2 months)
Research Assistant
Kenya Medical Research Institute
Jan 2007 - Dec 2007 (11 months)
Procurement and Logistics Assistant
AECOM International Development
Oct 2017 - Sep 2019 (1 year 11 months)
Procurement Officer
Wells Fargo Ltd.
Sep 2014 - Jul 2017 (2 years 10 months)
Client Consultant
Contour Spa
Oct 2024 - Apr 2025 (6 months)
Assistant Manager
Moseley Pool
Jun 2021 - Aug 2021 (2 months)
Long-term Substitute Teacher
Advantage Academy
Jan 2021 - Jun 2021 (5 months)
Shop Supervisor
Ahimsa The Vegan Cafe
Oct 2019 - Jul 2022 (2 years 9 months)
Sales Advisor
Wonderduck Agancy Ltd
Sep 2016 - Apr 2018 (1 year 7 months)
Workforce Management
Palladio Services
Oct 2017 - Mar 2018 (5 months)
Workforce Management
Working Solutions
Oct 2012 - Oct 2017 (5 years)
Data Capture Officer
Kenya National Examination Council (KNEC)
Jan 2023 - Jan 2023 (0 months)
ICT Department Assistant
The Judiciary, Eldoret Law Courts
Apr 2022 - Dec 2022 (8 months)
Presiding Officer
Independent Electoral and Boundaries Commission (IEBC)
Aug 2022 - Aug 2022 (0 months)
Head of Technical Procurement
Elaraby Group
Apr 2022 - May 2023 (1 year 1 month)
Managing Director
ELAI Thailand
Apr 2020 - Mar 2022 (1 year 11 months)
Air Conditioning Purchasing Manager
Elaraby Group
Jan 2014 - Mar 2020 (6 years 2 months)
Plastic Material Purchasing Section Head
Elaraby Group
Jan 2008 - Dec 2013 (5 years 11 months)
Administrative & Operations Support Specialist
Private Company Index / Entrex LLC
Sep 2020 - Jul 2022 (1 year 10 months)
Senior Customer Support Specialist
Alorica Call Center
Mar 2009 - Aug 2020 (11 years 5 months)
Data Entry Clerk
FHI360
Jul 2023 - Aug 2023 (1 month)
Remote Customer Support
M.C.M Medical Diagnostics
Jan 2023 - Jun 2023 (5 months)
Account Associate
SiriusXM
Jul 2022 - Feb 2023 (7 months)
Remote Customer Service Representative
Amazon
Jun 2019 - May 2022 (2 years 11 months)
Technical Support Advisor
FirstSource Solutions
Jan 2016 - Present (9 years 10 months)
Call Advisor
HCL Technologies
Jan 2015 - Present (10 years 10 months)
Sales Advisor
MMD Communications
Jan 2013 - Present (12 years 10 months)
Sales Representative
CP Trade
Oct 2024 - Apr 2025 (6 months)
Admin Clerk
RCJ Cubed Holdings SA
Mar 2022 - Sep 2022 (6 months)
Service Coordinator
Radio Holland South Africa
Oct 2015 - Jun 2019 (3 years 8 months)
Clothing store
Feb 2022 - Dec 2022 (10 months)
Real estate agent
Bahahi Properties
Apr 2019 - Dec 2020 (1 year 8 months)
Waiter
Bambanani Family Restaurant
Jan 2018 - Feb 2019 (1 year 1 month)
Call centre agent
DNA Telesales
Feb 2016 - Aug 2017 (1 year 6 months)